Healthcare Software Support Specialist (Hybrid)

Nedap; Groenlo; Híbrido; EUR 41.000 - 49.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Thirteenth-month salary

Pension plan

Profit sharing

Nedap shareholder

Descripción de la vacante

Nedap Groenlo is seeking a Technical Support Specialist to join the healthcare support team. You will be the first contact for application administrators, digging into workflows and APIs to provide precise, lasting solutions in a hybrid work setting.

You will collaborate with developers and suppliers, guiding customers and shaping improvements while maintaining a strong customer experience. The role offers growth and meaningful impact.

Formación

• Bachelor’s degree from a university of applied sciences (Dutch HBO) or higher.
• Excellent command of Dutch and English.
• Interest in healthcare workflows or technical integrations is a plus, not required.

Responsabilidades

• You are the first point of contact for our customers’ application administrators.
• Connect customers with developers and investigate how Ons Suite interacts with other systems.
• Turn customer needs into clear input for our developers.
• Work with colleagues, developers, and software suppliers to find solutions.
• Agree on next steps, track progress, and keep customers informed.
• Identify opportunities to improve our applications and workflows.

Conocimientos

APIs

SSO

Customer focus

Educación

Bachelor's degree HBO or higher

Descripción del empleo

Nedap Groenlo is seeking a Technical Support Specialist to join the healthcare support team. You will be the first contact for application administrators, digging into workflows and APIs to provide precise, lasting solutions in a hybrid work setting.

You will collaborate with developers and suppliers, guiding customers and shaping improvements while maintaining a strong customer experience. The role offers growth and meaningful impact.