Head of Hospitality Operations & Growth

Harborhotelcuracao; Netherlands; À distance; EUR 90 000 - 150 000; Plein temps

Résumé du poste

Harborhotelcuracao seeks a Director of Operations to lead the hotel, restaurant, bar, and casino-supporting services, driving performance, discipline, and guest satisfaction. You will unify leadership across departments, manage budgets, and ensure smooth daily operations to maximize revenue.

This role requires strategic vision and hands-on presence on the floor, with responsibility for staffing, service standards, compliance, and reporting to ownership and management.

Qualifications

• Experience leading hotel and restaurant operations.
• Proven ability to drive guest satisfaction and profitability.
• Strong leadership and people-management skills.

Responsabilités

• Oversee hotel, restaurant, bar, and related operational departments.
• Set performance standards, monitor results, and ensure compliance.
• Drive revenue growth and control costs across all units.
• Lead staffing, scheduling, and staff development.
• Maintain strong front-of-house and back-of-house coordination.
• Provide timely reporting to ownership and management.

Connaissances

Leadership

Operations management

Budgeting

Staff management

Revenue growth

Description du poste

Harborhotelcuracao seeks a Director of Operations to lead the hotel, restaurant, bar, and casino-supporting services, driving performance, discipline, and guest satisfaction. You will unify leadership across departments, manage budgets, and ensure smooth daily operations to maximize revenue.

This role requires strategic vision and hands-on presence on the floor, with responsibility for staffing, service standards, compliance, and reporting to ownership and management.