Gym Hospitality Lead — Create Welcoming Member Experience

TrainMore; Amsterdam; Presencial; EUR 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Excellent salary

26 holidays

Public holiday exchange

Free coaching sessions

Free gym access

Charity day

Pension scheme

Descripción de la vacante

TrainMore Noordermarkt in Amsterdam is seeking a hands-on Hospitality Manager. You will welcome visitors warmly, coach the Host team, and ensure our members enjoy a high-quality, friendly atmosphere during every visit.

You support the Club Manager in daily operations, oversee service hygiene, safety, and administrative tasks, and build a strong team culture. This full-time role requires energy, leadership, and a passion for stellar guest experiences.

Responsabilidades

• Greet visitors with a genuine smile and warm welcome.
• Coach the Host team on hospitality.
• Ensure customer satisfaction remains high.
• Support the Club Manager in daily operations.
• Handle questions and provide service to members.
• Promote Urban Gym Group services (personal training, classes).
• Maintain the appearance of the club (hygiene, safety, maintenance).
• Co-responsible for personnel-related tasks.
• Manage several administrative tasks.
• Build a strong, inspiring team culture.
• Make everyone feel welcome and safe inside TrainMore.

Descripción del empleo

TrainMore Noordermarkt in Amsterdam is seeking a hands-on Hospitality Manager. You will welcome visitors warmly, coach the Host team, and ensure our members enjoy a high-quality, friendly atmosphere during every visit.

You support the Club Manager in daily operations, oversee service hygiene, safety, and administrative tasks, and build a strong team culture. This full-time role requires energy, leadership, and a passion for stellar guest experiences.