Guest Service Associate – Global Reservations & Loyalty Support

Hyatt; Putten; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive training

Language allowance for TOEIC scores

Holiday and New Year allowances

Work-life balance

Job summary

A global hospitality company in Gelderland, Netherlands, is seeking an entry-level employee for its Global Care Center. The role involves assisting customers with hotel reservations and inquiries, with comprehensive training provided. Ideal candidates should possess strong communication skills in Japanese, with English proficiency being a plus. The position promotes a healthy work-life balance, with no night shifts and additional allowances for holidays.

Qualifications

• No prior experience required, comprehensive training provided.
• TOEIC score of 800 or higher is eligible for a language allowance.

Responsibilities

• Handle reservation arrangements for Hyatt hotels worldwide.
• Respond to customer inquiries via phone, emails, and chat.
• Provide support to loyalty program members.

Skills

Strong communication skills in Japanese

English proficiency

Job description

A global hospitality company in Gelderland, Netherlands, is seeking an entry-level employee for its Global Care Center. The role involves assisting customers with hotel reservations and inquiries, with comprehensive training provided. Ideal candidates should possess strong communication skills in Japanese, with English proficiency being a plus. The position promotes a healthy work-life balance, with no night shifts and additional allowances for holidays.