Guest Experience Host - Welcoming & Energetic

The Hoxton; Amsterdam; On-site; EUR 28,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

25 days holiday (plus bank holidays)

Food on shift

Free night at The Hoxton & a meal for

Training and development

Volunteer time off

Team events and parties

Discounts across The Hoxton and Ennism

Hox Hero and Nifty fifty

Job summary

The Hoxton Amsterdam is seeking a friendly, energetic Host to welcome guests with warmth, charm and a memorable first impression. You’ll assist with check-ins, assist with bookings and ensure guests receive quick, helpful service in a lively, hospitality-driven environment.

Join a vibrant team where training and development are encouraged, and where perks include staff meals, discounts, and opportunities to engage with guests in a dynamic, international setting.

Qualifications

• Passion for hospitality and guest experience.
• Positive, outgoing personality with a can-do attitude.
• Ability to make guests feel welcome and valued.
• Team-oriented approach to supporting hotel and restaurant operations.

Responsibilities

• Be the first face guests see and set a welcoming tone.
• Handle guest arrivals, departures and billing with accuracy.
• Collaborate with restaurant and hotel teams for bookings and events.
• Answer phones and assist guests with requests and recommendations.

Skills

Hospitality mindset

Customer service

Communication skills

Team player

Job description

The Hoxton Amsterdam is seeking a friendly, energetic Host to welcome guests with warmth, charm and a memorable first impression. You’ll assist with check-ins, assist with bookings and ensure guests receive quick, helpful service in a lively, hospitality-driven environment.

Join a vibrant team where training and development are encouraged, and where perks include staff meals, discounts, and opportunities to engage with guests in a dynamic, international setting.