Guest Experience Host - Elevate Hospitality & Service

Apollo Hotel Amsterdam; Amsterdam; Hybrid; EUR 20,000 - 27,000; Part time

Benefits offered by this job

Travel allowance

Overtime options

Training opportunities

Career growth

Employee discount

Hotel stays

Job summary

Apollo Hotel Amsterdam is seeking a friendly Host to welcome guests and provide information so they feel at home during their stay.

You will assist with check-in, share local highlights, and help guests with requests, ensuring a smooth, personalized experience.

Fluent Dutch and English are required; you should be available for 1–3 nightshifts per week, on-site in Amsterdam, with training and benefits.

Qualifications

• Fluent in Dutch and English; additional French, German, or Spanish is a plus.
• Energetic personality with a guest-first mindset.
• Able to work both in a team and independently.
• Strong communication skills and hospitality focus.
• Reliable and able to handle stress.

Responsibilities

• Be the point of contact for guests and supply information.
• Assist guests with check-in and highlight must-see city spots.
• Handle room reservations for next week as requested.
• Assist guests with checkout when they are ready.
• Help guests with luggage and offer directions for town.
• Gather guest feedback to ensure a great stay.

Skills

Energetic personality

Team player

Independent work

Fluent Dutch

Fluent English

Hospitality experience

Strong communication

Customer service mindset

Reliable / responsible

Job description

Apollo Hotel Amsterdam is seeking a friendly Host to welcome guests and provide information so they feel at home during their stay.

You will assist with check-in, share local highlights, and help guests with requests, ensuring a smooth, personalized experience.

Fluent Dutch and English are required; you should be available for 1–3 nightshifts per week, on-site in Amsterdam, with training and benefits.