Guest Experience Front Desk Specialist

Leonardo Hotels; Den Haag; On-site; EUR 13,000 - 20,000; Part time

Benefits offered by this job

Travel allowance

Training courses

Career growth

Hotel stay discounts

Job summary

Leonardo Boutique Hotel Maastricht City Center in Maastricht is seeking a Front Office employee for part-time morning and evening shifts. You welcome guests, assist with check-in/check-out, share local highlights, and handle bookings with a friendly, service-driven mindset.

You speak fluent Dutch and English, work well in a team or independently, and bring hospitality experience. EU citizens or valid NL work permits only apply.

Qualifications

• Experience in hospitality.
• Fluent in Dutch and English.
• Available part-time, mornings and evenings.

Responsibilities

• Greet guests and provide information.
• Assist guests with check-in and explain local highlights.
• Handle reservations and room bookings.
• Assist guests with check-out and luggage.
• Ensure guest satisfaction and follow-up.

Skills

Customer service

Teamwork

Communication

Stress management

Job description

Leonardo Boutique Hotel Maastricht City Center in Maastricht is seeking a Front Office employee for part-time morning and evening shifts. You welcome guests, assist with check-in/check-out, share local highlights, and handle bookings with a friendly, service-driven mindset.

You speak fluent Dutch and English, work well in a team or independently, and bring hospitality experience. EU citizens or valid NL work permits only apply.