Guest Experience Host - Front Desk & Breakfast, Growth & Perks

Leonardo Hotels Benelux; Hengelo; On-site; EUR 23,000 - 30,000; Part time

Benefits offered by this job

Travel allowance

Overtime paid or time off

Training opportunities

Career growth

Employee hotel stays

Overnight stay with dinner

Job summary

Leonardo Hotel Hengelo City Center is seeking a friendly Host to be the first point of contact for guests, handling check-ins, check-outs, and inquiries. You will share recommendations, take reservations, handle calls for room requests, assist with luggage, and support breakfast service while maintaining a welcoming lobby.

We look for candidates with hospitality experience, the ability to work independently and in a team, and fluency in Dutch and English.

Qualifications

• Fluent in Dutch and English; additional languages are a plus.
• Experience as a receptionist is required or preferred.
• Familiar with reservation systems and delivering guest services.

Responsibilities

• Greet guests at check-in and check-out, answer questions and assist with requests.
• Make restaurant and activity reservations and provide local recommendations.
• Handle room reservation inquiries by phone, email or on-site.
• Assist guests with luggage and ensure a warm farewell.
• Support breakfast service and maintain a welcoming lobby area.
• Keep the hotel lobby and public areas clean and inviting.

Skills

Dutch proficiency

English proficiency

Hospitality experience

Team player

Proactive

Education

Hospitality training

Tools

Reservation systems

Job description

Leonardo Hotel Hengelo City Center is seeking a friendly Host to be the first point of contact for guests, handling check-ins, check-outs, and inquiries. You will share recommendations, take reservations, handle calls for room requests, assist with luggage, and support breakfast service while maintaining a welcoming lobby.

We look for candidates with hospitality experience, the ability to work independently and in a team, and fluency in Dutch and English.