Group Reservations Sales Intern – Hospitality & Guest Experience

The Social Hub; Amsterdam; On-site; EUR 5,600 - 10,000; Full time

Benefits offered by this job

Monthly compensation

Discount on hotel stays

Access to facilities

Dynamic international environment

Job summary

The Social Hub in Amsterdam is seeking a Sales Customer Support Intern to coordinate group reservations for all locations. You will be the The Social Hub specialist, selling the brand story and services to guests and members to drive return visits.

This internship runs 5–6 months, with enrollment for the period Sep 2026 – Feb 2027. You will gain on-the-job coaching, work with top hospitality systems, and join a dynamic, international team in a fast-paced environment.

Qualifications

• Must be enrolled as a university student.
• Currently studying a relevant bachelor’s in Hospitality, Sales, Advertising, Marketing, or Business.
• Excellent interpersonal and communication skills.
• Fluent in English (Italian a plus).
• Able to work in a fast-paced team environment and on weekends/evenings.

Responsibilities

• Take enquiries and bookings via various channels.
• Process invoices and financial handlings.
• Prepare arrival information for local colleagues to ensure guest experience.
• Work with Hotel Management Systems, Zendesk, Salesforce and other systems.
• Advise guests on The Social Hub services and products.
• Respond to inquiries via email, phone and other channels.
• Resolve guest issues quickly to maintain satisfaction.
• Assist teammates during peak moments.
• Support local operations to deliver memorable experiences.

Skills

Interpersonal communication

Fluency in English

Hospitality mindset

Teamwork

Weekend availability

Education

Enrolled university student

Tools

Mews

Pxier

Omniboost

Zendesk

Salesforce

Job description

The Social Hub in Amsterdam is seeking a Sales Customer Support Intern to coordinate group reservations for all locations. You will be the The Social Hub specialist, selling the brand story and services to guests and members to drive return visits.

This internship runs 5–6 months, with enrollment for the period Sep 2026 – Feb 2027. You will gain on-the-job coaching, work with top hospitality systems, and join a dynamic, international team in a fast-paced environment.