Global Tech Support Engineer - Java/Cloud, Weekend Rotations

PDF Solutions, Inc.; Netherlands; On-site; EUR 47,000 - 57,000; Full time

Job summary

PDF Solutions, Inc. is seeking a Technical Support Engineer in the Netherlands to support a diverse set of Java, HTML, Groovy, and Python applications across on-prem and cloud environments.

The role involves debugging, testing, and troubleshooting deployments, collaborating with development teams, prioritizing escalations, and delivering high-quality support to global customers, with a modified schedule including some weekend work.

Qualifications

• Bachelor’s degree in computer science, computer engineering or electrical engineering or equivalent experience.
• Strong debugging, troubleshooting, and problem-solving skills across Java/HTML/Python stacks.

Responsibilities

• Supports existing Java, HTML, Groovy, and Python applications.
• Performs debugging, testing, and troubleshooting of existing software deployments.
• Works with the development team to fix problems and ensure product quality.
• Prioritizes caseloads with architects, project management, and customers.
• Creates root cause analysis reports.
• Identifies application customizations to meet customer needs.
• Modified work schedule and rotating weekend work schedule required.
• Availability for a modified schedule including some weekend work.

Skills

Scripting

SQL

LDAP

Communication

Linux

Windows

Debugging

VM Management

Education

Bachelor's degree in CS/CE/EE

Tools

Spotfire

Virtual Machines

Job description

PDF Solutions, Inc. is seeking a Technical Support Engineer in the Netherlands to support a diverse set of Java, HTML, Groovy, and Python applications across on-prem and cloud environments.

The role involves debugging, testing, and troubleshooting deployments, collaborating with development teams, prioritizing escalations, and delivering high-quality support to global customers, with a modified schedule including some weekend work.