Global Technical Support Engineer — Java & Cloud

PDF Solutions, Inc.; Zwolle; On-site; EUR 47,000 - 57,000; Full time

Job summary

PDF Solutions, Inc. is seeking a Technical Support Engineer to support Java, HTML, Groovy, and Python applications across on-prem and cloud environments.

The role involves debugging, testing, and troubleshooting deployments while working with global Fortune 500 customers. You will collaborate with development teams, project management, and customers to prioritize cases, provide root-cause analyses, and tailor solutions to meet customer needs.

Qualifications

• Bachelor’s degree in CS/CE/EE or equivalent required.
• Experience debugging multi-threaded applications preferred.
• Strong communication skills, both oral and written.

Responsibilities

• Supports existing Java, HTML, Groovy, and Python applications.
• Performs debugging, testing, and troubleshooting of deployments.
• Collaborates with development teams to fix issues and maintain quality.
• Prioritizes caseloads with architects, PMs, owners, and customers.
• Creates root-cause analysis reports.
• Identifies customizations to meet customer needs.
• Rotating weekend work and modified schedule required.

Skills

Scripting

SQL troubleshooting

LDAP

Communication

Linux

Windows

Debugging

VM Management

Spotfire

Education

Bachelor’s degree in computer science, computer engineering or electrical engineering or equivalent experience

Tools

Spotfire

Job description

PDF Solutions, Inc. is seeking a Technical Support Engineer to support Java, HTML, Groovy, and Python applications across on-prem and cloud environments.

The role involves debugging, testing, and troubleshooting deployments while working with global Fortune 500 customers. You will collaborate with development teams, project management, and customers to prioritize cases, provide root-cause analyses, and tailor solutions to meet customer needs.