Global Student Support Coordinator

Educatius Group; Tilburg; On-site; EUR 30,000 - 40,000; Part time

Job summary

Educatius Group in Tilburg, Netherlands, seeks a Student Support Coordinator to assist high school exchange students and families during their abroad experience. The role involves serving as a primary contact for Netherlands and Poland, resolving issues, and ensuring a positive journey.

The candidate should be empathetic, proactive, organized, and an excellent communicator, with fluency in English and Dutch/Polish valued. 32 hours per week, negotiable, with international collaboration.

Qualifications

• Empathetic and proactive approach to student support.
• Strong organizational and communication skills.
• Experience in student support or international education preferred.

Responsibilities

• Be a trusted point of contact for students and parents throughout the exchange period.
• Provide guidance and support to students facing challenges abroad, including host family issues, school difficulties, or homesickness.
• Handle questions and concerns from students and parents in a professional and empathetic manner.
• Coordinate with international partners and local teams to find solutions to student-related issues.
• Proactively follow up on student wellbeing and ensure a positive exchange experience.
• Maintain clear and regular communication with students, parents, and partner organizations.
• Manage student cases and ensure timely follow-up and resolution.
• Collaborate with international colleagues to continuously improve the student experience.

Skills

Empathetic

Organized

Proactive

Communication

Job description

Educatius Group in Tilburg, Netherlands, seeks a Student Support Coordinator to assist high school exchange students and families during their abroad experience. The role involves serving as a primary contact for Netherlands and Poland, resolving issues, and ensuring a positive journey.

The candidate should be empathetic, proactive, organized, and an excellent communicator, with fluency in English and Dutch/Polish valued. 32 hours per week, negotiable, with international collaboration.