Global Travel & Exchange Administrative Officer

Hogeschool Rotterdam; Rotterdam; On-site; EUR 40,000 - 48,000; Full time

Job summary

Hogeschool Rotterdam seeks an Allround Administrative Officer to support Travel and Exchange teams, and to screen partner institutions for Erasmus+ collaborations. The role spans administrative, front-desk, and information analysis duties within the Centre of International Affairs.

Joining on 1 January 2027, you will help coordinate international travel for staff and manage partnerships with partner universities worldwide, ensuring smooth operations and compliance.

Qualifications

• Ability to answer questions via email and Teams.
• Manage front desk communications and inquiries.
• Retrieve and analyse information across systems to provide accurate responses.
• Resolve travel-related issues (disruptions, booking errors, other travel problems).
• Respond effectively to travel emergencies and unforeseen events.

Responsibilities

• Answer questions via email, MS Teams, and at the front desk.
• Retrieve and analyse information in various systems to provide accurate answers.
• Solve travel-related issues, such as flight disruptions, booking errors, and problems experienced while travelling.
• Respond appropriately to travel emergencies and unforeseen situations.
• Three days per week supporting Travel (Mon, Wed, Fri) and two days per week supporting Exchange and partner screening activities.

Skills

Email support

Microsoft Teams

Front desk

Information retrieval

Problem solving

Job description

Hogeschool Rotterdam seeks an Allround Administrative Officer to support Travel and Exchange teams, and to screen partner institutions for Erasmus+ collaborations. The role spans administrative, front-desk, and information analysis duties within the Centre of International Affairs.

Joining on 1 January 2027, you will help coordinate international travel for staff and manage partnerships with partner universities worldwide, ensuring smooth operations and compliance.