Global Service Logistics Director: Innovation & Excellence

ThermoFisher Scientific; Netherlands; Remote; EUR 150,000 - 190,000; Full time

Job summary

Thermo Fisher Scientific in Eindhoven, NL (with locations in Brno and Hillsboro) seeks a Director of Service Logistics to lead a global network, drive digital transformation, and raise operational performance. You will translate strategy into execution, build high-performing teams, and collaborate across Manufacturing, Service, Planning, Quality and Commercial units.

You will champion process excellence, invest in analytics, and deliver measurable improvements in speed, availability, and

Qualifications

• 10+ years of progressive leadership experience in service logistics, supply chain, or operations within global organizations.
• Demonstrated success driving innovation, process redesign, digital enablement, and performance transformation.
• Strong understanding of end-to-end service logistics: inventory strategy, network optimization, warehousing, and transport.
• Proven ability to lead global, cross-functional teams and influence outcomes in matrixed environments.
• Data-driven mindset with ability to translate insights into priorities and results.
• Executive-level communication skills to align stakeholders around strategy and execution.
• Leadership style focused on accountability, collaboration, and continuous improvement.
• Bachelor’s degree required; advanced degree or professional certification (Lean, Six Sigma, CSCP, CPIM) preferred.
• Advanced level of English language.

Responsibilities

• Define and lead an innovation-driven service logistics strategy across global networks.
• Champion operational excellence with standard work, continuous improvement, and performance management.
• Drive digital transformation: automation, analytics, forecasting, and system integration.
• Improve customer outcomes by increasing parts availability and reducing downtime.
• Lead and develop a global team, promoting learning, accountability, and inclusion.
• Partner with Manufacturing, Service, Planning, Quality, and Commercial teams to align priorities.
• Optimize the global logistics network balancing speed, cost, quality, and sustainability.
• Establish dashboards and KPIs to drive transparency and improvement.
• Lead structured problem-solving and transformation initiatives using data insights.
• Strengthen resilience through scenario planning and risk mitigation.
• Communicate progress to executives, translating results into strategic insights.
• Own budget and productivity targets to deliver efficiency gains.

Skills

Leadership

Data-driven

Executive comms

Cross-functional teams

Strategic planning

Education

Bachelor's degree

Advanced degree preferred

Job description

Thermo Fisher Scientific in Eindhoven, NL (with locations in Brno and Hillsboro) seeks a Director of Service Logistics to lead a global network, drive digital transformation, and raise operational performance. You will translate strategy into execution, build high-performing teams, and collaborate across Manufacturing, Service, Planning, Quality and Commercial units.

You will champion process excellence, invest in analytics, and deliver measurable improvements in speed, availability, and