Global Mobility Specialist (For Contingent Workers)

Booking.com; Amsterdam; On-site; EUR 42,000 - 65,000; Full time

Job summary

Booking.com in Amsterdam seeks a Global Mobility Specialist to manage employee relocations and assignments worldwide, ensuring an outstanding onboarding experience.

You will own end-to-end relocation processes, liaise with HR, payroll, immigration, housing and schools, and collaborate with external vendors to deliver compliant, efficient moves.

The role requires empathy, strong problem-solving, and the ability to handle multiple moving parts with minimal supervision.

Qualifications

• Some experience with global mobility in a fast-paced environment.
• Proactive and solutions-oriented teamplayer.
• Empathy and ability to manage multiple tasks.

Responsibilities

• Key point of contact for relocators, internal stakeholders and external vendors.
• Works independently within established policies and prioritizes workflows to achieve compliance with costs, time and outcomes.
• Advises management about alternatives in case of conflicts and coordinates with Mobility Advisors to create acceptable solutions.
• Provide global mobility information and advice to other functional teams.
• Responsible for all aspects of the employee's global move, coordinating support with vendors.
• Ask the right questions and obtain the right information to avoid compliance issues and enable speedy implementation.
• Balance immediate implementation with long-term impact and risk (immigration and tax).
• Advising on and overseeing immigration, tax support, flights, accommodation, schooling and family support services.
• Know when to connect with other teams and when to escalate issues.
• Ensure deliverables are compliant with legislation and departmental standards.
• Develop and keep GM information/training materials updated and available.

Skills

Global mobility experience

Empathy

Team player

Education

Bachelor degree

Job description

This role plays will play a critical part in ensuring that employees going on assignment or relocating for Booking.com have an exceptional experience when moving around the world.

The Global Mobility Team, in which this role is positioned, operates an end-to-end relocation and support program including ensuring proper work permits, personal tax, registrations, housing, schooling for accompanying children, travel etc.

As a Global Mobility specialist this role will be the main point of contact for the employee moving and hence a direct influence on whether the relocator is off to a great, well-performing start.

The Global Mobility Specialist will combine professional, technical knowledge and deep empathy and relationship skills to solve nearly all issues independently and immediately, whilst knowing when and how to escal

The role requires a close collaboration with the Global Mobility Advisors, internal functional teams (HR Ops, Recruiters, Payroll, Travel, Rewards etc.) and external vendors (Immigration, Tax, Relocation, Housing agents, Schooling, etc.).

Furthermore the role will include involvement in Global Mobility projects and support to the Head of Global Mobility whenever needed.

Key Responsibilities

• Key point of contact for the relocator, internal stakeholders and external vendors.
• Works independently within the boundaries of the established policies and prioritizes workflows to achieve compliance at all times with the right balance of costs, time and outcome.
• Actively advises management about alternatives in case of conflicts or issues and liaises with management and Global Mobility Advisors or other functional experts to create solutions that are acceptable from the perspective of costs, time and complexity without setting undesirable precedents
• Provide global mobility information and advice to other functional teams.
• Responsible for all aspects of the employee's global move. Organizing necessary support in collaboration with our vendors
• Ability to ask the right questions and obtain the right information. Prioritizes choices on that basis in order to avoid compliance issues and support speedy implementation.
• Ability to balance immediate implementation with long-term impact and risk assessment (e.g. immigration and tax).
• Advising on and overseeing immigration, tax support, flights, accommodation, schooling and family support services etc.
• Knows when to connect with other functional teams and when to escape potential issues.
• Ensure deliverables are compliant with legislation and are meeting technical and departmental standards.
• Develop and keep GM information/training materials updated and available.

Level Of Education

Bachelor degree

Years Of Relevant Job Knowledge

1+ years

Requirements Of Special Knowledge/skills

Some experience with global mobility in a fast paced environment, proactive, solutions oriented teamplayer, empathy and ability to keep an overview on many different things happening at the same time.