Global Logistics TAM — Platform Enablement & Growth

Altana; Amsterdam; Hybride; EUR 90 000 - 105 000; Plein temps

Avantages offerts par ce poste

Equity grants

Discretionary bonus

Top-tier benefits

Résumé du poste

Altana, a network for trusted trade, seeks a Technical Account Manager (TAM) to partner with global logistics customers. You’ll drive onboarding, adoption, and value realization, acting as day-to-day relationship manager and leading QBRs.

You’ll build pipelines for usage, upsell, and cross-sell, coordinating with product and implementation teams to ensure successful contracts. You’ll manage deployments for leading 3PLs and freight providers, align stakeholders, and drive measurable impact across

Qualifications

• 5+ years of account management experience with Logistics customers (3PLs, Cargo, Freight)
• Willing to travel onsite to visit customers 10-40% of the time
• Experience driving strategic initiatives from concept to execution
• Ability to work cross-functionally with global teams
• Proven history of expanding accounts year over year
• Open to feedback and cross-functional collaboration
• Willing to learn data fusion and machine learning concepts and communicate value

Responsabilités

• Manage global deployments for strategic logistics accounts across major providers, driving adoption and growth
• Lead onboarding and adoption for new users of Altana's platform
• Assist customers with in-depth analysis to optimize outcomes
• Collaborate with product and implementation teams to ensure successful delivery of contracts
• Own customer calls and QBRs, relay feedback to relevant teams
• Bridge day-to-day account management with broader commercial and product goals
• Identify expansion opportunities with Account Executives and close them
• Synthesize and communicate feedback to the product team

Connaissances

Account management

Logistics

Stakeholder management

Cross-functional collaboration

Value realization

QBRs

Data-driven insights

Travel readiness

Description du poste

Altana, a network for trusted trade, seeks a Technical Account Manager (TAM) to partner with global logistics customers. You’ll drive onboarding, adoption, and value realization, acting as day-to-day relationship manager and leading QBRs.

You’ll build pipelines for usage, upsell, and cross-sell, coordinating with product and implementation teams to ensure successful contracts. You’ll manage deployments for leading 3PLs and freight providers, align stakeholders, and drive measurable impact across