Global Logistics Operations Lead (Shipments & Efficiency)

Flexport; Amsterdam; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Daily catered lunches

Commuting cover for Amsterdam area

Office in Amsterdam

Vacation days: 25

Health insurance (company paid premium

Pension plan

Equity program

Employee Assistance Program

Parental leave

Job summary

Flexport in Amsterdam is seeking a Global Operations Specialist to manage end-to-end shipments within a regional network, coordinating with carriers, customs, and partners to ensure on-time and budget-aligned performance.

The role emphasizes SOP adherence, data-driven improvements, and delivering a first-class client experience while maintaining regulatory compliance and cost efficiency.

Qualifications

• BA/BS Degree or forwarding agent training.
• Experience in operations, logistics or freight forwarding is a plus.
• Technology (and AI) first mindset in a fast-paced environment.
• Excellent time management and ability to prioritize a high volume of tasks.
• Strong written and verbal communication and teamwork.
• Willingness to seek feedback and drive improvements.
• Compliance-focused attitude for a highly regulated industry.
• Client service mindset and problem-solving skills.
• Dutch language required and fluency in English.

Responsibilities

• Be the front line ensuring on-time shipments and first-class client experience.
• Meet internal KPIs/SLAs and follow SOPs with ongoing improvements.
• Elevate client issues and operational exceptions with senior team input.
• Maintain cost-conscious operations and prevent leakages.
• Build operational knowledge and coordinate day-to-day with partners.
• Execute end-to-end movement of freight (imports/exports) in the region.

Skills

Operations experience

Technology-first mindset

Time management

Communication skills

Teamwork

Problem solving

Compliance mindset

Dutch language

English language

Education

BA/BS Degree or forwarding agent training

Job description

Flexport in Amsterdam is seeking a Global Operations Specialist to manage end-to-end shipments within a regional network, coordinating with carriers, customs, and partners to ensure on-time and budget-aligned performance.

The role emphasizes SOP adherence, data-driven improvements, and delivering a first-class client experience while maintaining regulatory compliance and cost efficiency.