Global Fraud & Billing Risk Operations Lead

Uber; Amsterdam; On-site; EUR 150,000 - 190,000; Full time

Benefits offered by this job

Bonuses & equity

Benefits

Job summary

Uber for Business is seeking a Manager of Risk, Fraud & Billing Operations to lead strategy and execution of global billing platforms and fraud controls. You will partner with Product, Data Science, Tax, Legal, and FinOps to protect revenue and improve the order-to-cash process.

The role requires building transparent fraud controls, ensuring regulatory compliance, and delivering scalable, secure billing solutions across markets.

Qualifications

• Bachelor's degree.
• 5+ years of experience in risk management, fraud operations, billing/invoicing, order-to-cash (O2C), financial operations, legal/tax compliance, or a related field.
• Proficiency in Microsoft Excel, PowerPoint, and other presentation tools to synthesize data and communicate insights effectively.
• Background in analyzing and understanding root cause operational issues, along with experience creating and managing OKR (Objectives and Key Results) governance.

Responsibilities

• Follow the Money & Scale Detection: Track financial loss vectors to understand how bad actors exploit systems. Speed up detection pipelines, slow down or block fraudulent payouts, and feed insights to Data Science to detect and block fraud at scale.
• Investigate & Pull on Threads: Cultivate a curious, investigative mindset that goes beyond standard operating procedures. Pull on threads to uncover new fraud schemes, ensure new Uber products are launched with rigorous risk checkpoints, and verify that the data 'story' lines up.
• Ensure Tax & Legal Compliance in Global Billing: Manage and expand Consolidated Invoicing (CI) capabilities across new and existing markets. Work hand-in-hand with Tax and Legal teams to navigate strict regional tax reforms, secure regulatory sign-offs, and phase out manual invoicing processes.
• Champion Customer Transparency: Drive informed consent and visibility by collaborating with Product to build highly configurable fraud controls and ensure critical security incidents, such as Account Takeovers, pop immediately on admin dashboards.
• Lead Incident Response & Cross-Functional Education: Act as the face of U4B during security incidents, getting on the phone with customers to transparently share what went wrong and how we are fixing it.
• Deliver Product Enhancements: Drive the delivery of in-flight product enhancements to reduce billing friction, holding stakeholders accountable to global KPIs.

Skills

Risk management

Fraud operations

Billing / O2C

OKR governance

Leadership

Stakeholder collaboration

Education

Bachelor's degree

Tools

SQL

Python

R

Job description

Uber for Business is seeking a Manager of Risk, Fraud & Billing Operations to lead strategy and execution of global billing platforms and fraud controls. You will partner with Product, Data Science, Tax, Legal, and FinOps to protect revenue and improve the order-to-cash process.

The role requires building transparent fraud controls, ensuring regulatory compliance, and delivering scalable, secure billing solutions across markets.