Global Digital Product Leader | AI-Driven & Omnichannel

Concorde; Amsterdam; Hybrid; EUR 180,000 - 240,000; Full time

Job summary

Rituals is seeking a Director Digital Product to shape the future of our global digital experience across Rituals.com and the Rituals App. You will lead a team of product leads, business analysts and delivery professionals to define strategy, drive measurable business value, and ensure exceptional customer experiences.

You will build a high-performing product organisation, foster talent, and collaborate across Technology, Data, Marketing and Commercial teams to deliver seamless omnichannel

Qualifications

• Proven experience (minimum of 10 years) leading and developing high-performing product organisations, including product leaders and multidisciplinary teams.

Responsibilities

• Shape the future of Rituals' digital customer experience across Rituals.com and the Rituals App.
• Build and inspire a high-performing product organisation of ~25 product professionals.
• Drive customer and business impact with outcome-driven culture and AI-driven decision making.

Skills

Product leadership

AI in product

Omnichannel experience

Stakeholder management

Team leadership

Job description

Rituals is seeking a Director Digital Product to shape the future of our global digital experience across Rituals.com and the Rituals App. You will lead a team of product leads, business analysts and delivery professionals to define strategy, drive measurable business value, and ensure exceptional customer experiences.

You will build a high-performing product organisation, foster talent, and collaborate across Technology, Data, Marketing and Commercial teams to deliver seamless omnichannel