Global CRM Automation Lead for Multi‑Market Growth

Atolls; Amsterdam; Hybrid; EUR 70,000 - 90,000; Full time

Benefits offered by this job

32 days of paid vacation

Flexible hybrid working scheme

Access to learning budget

Mental health coaching

Job summary

Atolls in Amsterdam is seeking a CRM Expert to manage the execution of CRM across multiple markets. This role involves strategizing and orchestrating campaigns and automations, improving customer engagement via data-driven insights, and continuously optimizing processes. The ideal candidate has over 8 years of CRM experience, mainly in high-growth environments, and a strong proficiency in using platforms like Braze.

Additional benefits include a flexible hybrid working arrangement, generous vacation days, and a supportive team culture focused on personal and professional development.

Qualifications

• Minimum 8 years in CRM, ideally in a high-growth startup or e-commerce.
• Deep understanding of customer lifecycle marketing.
• Exceptional planning abilities with strong attention to detail.

Responsibilities

• Own end-to-end ideation, planning, build, and optimisation of campaigns.
• Integrate new data and content sources for audience segmentation.
• Lead A/B and multivariate testing across campaigns and segments.

Skills

Customer lifecycle marketing

Behavioural segmentation

Email deliverability

Data privacy best practices

Braze expertise

Analytical skills

Organisational skills

Education

8 years in CRM

Tools

Braze

HTML/CSS

SQL

Job description

Atolls in Amsterdam is seeking a CRM Expert to manage the execution of CRM across multiple markets. This role involves strategizing and orchestrating campaigns and automations, improving customer engagement via data-driven insights, and continuously optimizing processes. The ideal candidate has over 8 years of CRM experience, mainly in high-growth environments, and a strong proficiency in using platforms like Braze.

Additional benefits include a flexible hybrid working arrangement, generous vacation days, and a supportive team culture focused on personal and professional development.