Global Channel Programs Manager

Axon Enterprise; Amsterdam; On-site; EUR 70,000 - 110,000; Full time

Job summary

Axon Enterprise seeks a Channel Partners Program Manager to build and operate Axon's international Partner Program, working with distributors and in-market teams to enable scalable growth across markets.

You will own program design, system administration, onboarding, and cross-functional collaboration with Sales, Marketing, Product, GRO/RMA and Compliance to ensure partner readiness and effective support for customers.

Qualifications

• 2–4 years of experience in channel/partner operations or related roles.
• Comfort working with external partners and non-native English speakers.
• Strong attention to detail for data accuracy and process consistency.
• Proficient with CRM, reporting, and productivity tools (Salesforce, Dynamics, Excel, Google Workspace).
• Basic data analysis and reporting skills; clear written and verbal communication.

Responsibilities

• Own the design and rollout of a formal partner strategy and program with tiers, requirements and benefits.
• Define and track program participation and performance metrics; communicate updates to distributors.
• Drive program design to ensure distributors support customers and enable scalable growth across markets.
• Administer distributor-facing platforms and pipelines, including user access and configuration.
• Maintain data quality across distributor and pipeline records with cross-functional coordination.
• Develop distributor-facing documentation, FAQs, and self-serve resources.

Skills

Channel operations

Customer success

Sales operations

Data accuracy

CRM tools

Communication skills

Tools

Salesforce

Microsoft Dynamics

Excel

Google Workspace

Job description

Axon Enterprise seeks a Channel Partners Program Manager to build and operate Axon's international Partner Program, working with distributors and in-market teams to enable scalable growth across markets.

You will own program design, system administration, onboarding, and cross-functional collaboration with Sales, Marketing, Product, GRO/RMA and Compliance to ensure partner readiness and effective support for customers.