Global Cargo Handling Supervisor - Lead Ops & Safety

Lufthansa Cargo; Hoofddorp; On-site; EUR 42,000 - 62,000; Full time

Job summary

Lufthansa Cargo is seeking a Cargo Handling Supervisor to lead dynamic teams and ensure seamless cargo operations at the airport. You will monitor LCAG handling processes, supervise staff, and coordinate with GHA to meet contracts and SLAs.

The role requires a high school diploma, 5 years in logistics or airfreight, fluency in Dutch and English, strong leadership and communication skills, and willingness to travel and work flexible shifts. Apply with resume and motivation letter.

Qualifications

• High school diploma or GED is required.
• 5 years’ experience in logistics, airfreight handling, and/or operations.
• Fluency in Dutch and English is required.
• Proficiency with computers, including MS Office.
• Excellent communication and leadership abilities.

Responsibilities

• Implement LCAG handling processes and monitor performance.
• Oversee GHA service performance in line with contracts and SLAs.
• Hold regular performance reviews and drive quality improvements.
• Act as main contact for GHA, especially for irregularities or escalations.
• Ensure safety and security procedures are followed.
• Coach and develop GHA staff to meet LCAG standards.
• Supervise LCAG staff, provide performance feedback, and manage staffing needs.
• Report deviations from standards and coordinate corrective actions.
• Prepare schedules, manage staffing, and authorize overtime as needed.
• Provide regular updates to local management and contribute to process improvements.

Skills

Leadership

Customer focus

Communication

Problem solving

Reliability

Dutch proficiency

English proficiency

MS Office

Education

High school diploma or GED

Tools

MS Office

Job description

Lufthansa Cargo is seeking a Cargo Handling Supervisor to lead dynamic teams and ensure seamless cargo operations at the airport. You will monitor LCAG handling processes, supervise staff, and coordinate with GHA to meet contracts and SLAs.

The role requires a high school diploma, 5 years in logistics or airfreight, fluency in Dutch and English, strong leadership and communication skills, and willingness to travel and work flexible shifts. Apply with resume and motivation letter.