Global Account Lead: Multi-Market Transformation

Publicis Groupe; Amsterdam; Hybrid; EUR 90,000 - 150,000; Full time

Benefits offered by this job

Laptop provided

Travel expense reimbursement

Amsterdam office in Staal-Kade area

Work Your World Program: 6 weeks/year

Job summary

Publicis Groupe is seeking a Senior Global Account Manager dedicated to the FrieslandCampina account, spanning Asia, Europe, Middle East and Africa. You will coordinate BAU and transformational media work, turning briefs into clear recommendations and ensuring delivery across markets while reporting to the Global Client Partner.

In this role you will connect regional leads and local markets, manage multi-workstream projects, and apply AI tools to enhance briefs, summaries, and reporting.

Qualifications

• Ideally 5+ years of account management experience, with direct client ownership and multi-market digital campaign delivery.
• Proven experience coordinating multiple projects at once across markets, including BAU delivery alongside transformation or change programmes, with strong planning, prioritisation and follow-through.
• Excellent English and confident presentation skills; able to lead meaningful client conversations and communicate simply across cultures.

Responsibilities

• Strong client communication and proactiveness. Take and distil briefs, clarify objectives, ask meaningful questions and turn conversations into decisions and actions.
• Coordinate across multiple projects. Run BAU and transformational projects side by side. Keep a clear view of all workstreams, owners, timelines, dependencies and budgets.
• Support transformational media projects. Act as day-to-day coordinator for media transformation work, turning strategy into milestones and tracking progress.
• Connect teams and markets. Bring external and internal stakeholders together with clear responsibilities, timelines and follow-through.
• Make complexity clear. Adapt communication across languages, cultures and levels of digital knowledge.
• Use AI practically. Improve daily work with approved AI tools for brief synthesis, meeting summaries, presentations and reporting, ensuring accuracy and confidentiality.
• Keep delivery on track. Coordinate project approvals and local requirements, maintaining oversight of quality and quarterly client reviews.
• Own the day-to-day independently. Prioritise effectively, anticipate risks and escalate when needed.

Job description

Publicis Groupe is seeking a Senior Global Account Manager dedicated to the FrieslandCampina account, spanning Asia, Europe, Middle East and Africa. You will coordinate BAU and transformational media work, turning briefs into clear recommendations and ensuring delivery across markets while reporting to the Global Client Partner.

In this role you will connect regional leads and local markets, manage multi-workstream projects, and apply AI tools to enhance briefs, summaries, and reporting.