German Billing & Customer Support Specialist On-Site Sofia

WW Talents; Amsterdam; On-site; EUR 24,000 - 37,000; Full time

Benefits offered by this job

Airbnb relocation

Flight reimbursement

Meal vouchers

Private health insurance

Multisport card

Signing bonus

Job summary

WW Talents is seeking a German-speaking Customer Service Specialist to join an international team in Sofia, Bulgaria. You will support German-speaking customers with billing-related inquiries, delivering a professional and customer-focused experience.

The role offers an on-site start with a trajectory to hybrid work for top performers after four months. You will handle invoices, explain billing details, and contribute to a positive customer experience in a structured, professional environment,

Qualifications

• Fluent German language required (C1/C2).
• Experience in billing/customer service is a plus.
• Strong communication and problem-solving skills.

Responsibilities

• Support German-speaking customers with invoices and billing questions.
• Deliver friendly, clear, and professional assistance to customers.
• Explain billing details and help resolve related concerns.
• Ensure a positive customer experience through effective communication.
• Collaborate with team members to provide smooth service.

Skills

German C1/C2

Customer service

Billing inquiries

Job description

WW Talents is seeking a German-speaking Customer Service Specialist to join an international team in Sofia, Bulgaria. You will support German-speaking customers with billing-related inquiries, delivering a professional and customer-focused experience.

The role offers an on-site start with a trajectory to hybrid work for top performers after four months. You will handle invoices, explain billing details, and contribute to a positive customer experience in a structured, professional environment,