German Billing Support Specialist – On‑Site in Sofia

WW Talents; Den Haag; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Meal vouchers

Private health insurance

Multisport card

Relocation support

Job summary

WW Talents is seeking a German-speaking Customer Service Specialist to join an international team in Sofia, Bulgaria. You will support German-speaking customers with billing-related inquiries and deliver a professional, customer-focused experience.

The role is on-site in Sofia with a potential move to a hybrid model after 4 months for top performers. Shifts run Monday to Saturday between 09:00 and 21:00.

Qualifications

• Strong proficiency in German at C1/C2 level.
• English level B1/B2.
• Customer-focused and solution-oriented approach.
• Ability to work in a structured and professional environment.
• Willingness to work on-site in Sofia.

Responsibilities

• Support German-speaking customers with invoices and billing questions.
• Deliver friendly, clear, and professional assistance to customers.
• Explain billing details and help resolve related concerns.
• Ensure a positive customer experience through effective communication.
• Collaborate with team members to provide smooth customer service.

Skills

German C1/C2

Customer-focused

Professional communication

Structured work approach

Job description

WW Talents is seeking a German-speaking Customer Service Specialist to join an international team in Sofia, Bulgaria. You will support German-speaking customers with billing-related inquiries and deliver a professional, customer-focused experience.

The role is on-site in Sofia with a potential move to a hybrid model after 4 months for top performers. Shifts run Monday to Saturday between 09:00 and 21:00.