German Billing Support Specialist - On-Site in Sofia

WW Talents; Rotterdam; On-site; EUR 23,000 - 32,000; Full time

Benefits offered by this job

Meal vouchers

Private health insurance

Multisport card

Relocation support

Signing bonus

Job summary

WW Talents is seeking a German-speaking Customer Service Specialist for an on-site role in Sofia, Bulgaria. The position offers a base monthly gross salary with additional bonuses and a signing incentive, plus relocation support and health benefits. After 4 months top performers may move to a hybrid work model.

Role focuses on handling invoices and billing inquiries with a professional, customer-focused approach. Rotating shifts and a structured environment are part of the work schedule.

Qualifications

• Strong proficiency in German (C1/C2).
• English level B1/B2 is required.
• Customer-focused and solution-oriented approach.
• Ability to work in a structured, professional environment. - On-site in Sofia.

Responsibilities

• Support German-speaking customers with invoices and billing inquiries.
• Deliver friendly, clear, and professional assistance.
• Explain billing details and help resolve related concerns.
• Maintain a positive customer experience through effective communication.
• Collaborate with team members to ensure smooth service.

Skills

German C1/C2

English B1/B2

Customer-focused

Team collaboration

Job description

WW Talents is seeking a German-speaking Customer Service Specialist for an on-site role in Sofia, Bulgaria. The position offers a base monthly gross salary with additional bonuses and a signing incentive, plus relocation support and health benefits. After 4 months top performers may move to a hybrid work model.

Role focuses on handling invoices and billing inquiries with a professional, customer-focused approach. Rotating shifts and a structured environment are part of the work schedule.