German Billing Support Specialist — On-site in Sofia

WW Talents; Eindhoven; On-site; EUR 20,000 - 36,000; Full time

Benefits offered by this job

Signing bonus €1,000

Relocation support (Airbnb)

Flight reimbursement up to €255

Meal vouchers

Private health insurance

Multisport card

Unlimited sales bonus

14 salaries per year

Job summary

WW Talents is seeking a German-speaking Customer Service Specialist to join an international team in Sofia, Bulgaria. The role focuses on supporting German-speaking customers with billing inquiries while delivering a professional experience. Initially on-site in Sofia, top performers may move to a hybrid model after 4 months.

Working schedule is Monday to Saturday with rotating shifts between 09:00 and 21:00. Relocation support and generous bonuses are provided to eligible candidates.

Qualifications

• Strong proficiency in German at C1/C2 level.
• English at B1/B2 level.

Responsibilities

• Support German-speaking customers with invoices and billing questions.
• Deliver friendly, clear, and professional assistance.
• Explain billing details and help resolve related concerns.
• Maintain a positive customer experience through effective communication.
• Collaborate with team members to ensure smooth service.

Skills

German C1/C2

English B1/B2

Job description

WW Talents is seeking a German-speaking Customer Service Specialist to join an international team in Sofia, Bulgaria. The role focuses on supporting German-speaking customers with billing inquiries while delivering a professional experience. Initially on-site in Sofia, top performers may move to a hybrid model after 4 months.

Working schedule is Monday to Saturday with rotating shifts between 09:00 and 21:00. Relocation support and generous bonuses are provided to eligible candidates.