Front Office Supervisor - Guest Experience & Team Coach

Conscious Hotels; Amsterdam; Remote; EUR 27,000 - 36,000; Part time

Benefits offered by this job

Travel allowance

Job summary

Conscious Hotels is seeking an Operations Supervisor for Conscious Hotel The Tire Station in Amsterdam. You will lead the Front Office team, ensuring a warm, efficient guest experience while maintaining high standards and safety.

The role combines hands-on floor presence with coaching and daily operations oversight. You will train and guide colleagues, handle guest inquiries, and collaborate with the Hotel Manager to drive improvements, guest satisfaction, and sustainability in a vibrant

Qualifications

• Demonstrated leadership and people-management skills in a hospitality setting.
• Strong guest-service mindset with a proactive approach to issue resolution.
• Fluency in Dutch and English is essential for guest interactions and team communication.

Responsibilities

• Lead the Front Office team with a hands-on approach and daily operational oversight.
• Coach and develop team members to maintain high service standards and safety.
• Be the main point of contact for guests, handling questions and feedback with warmth and professionalism.
• Ensure smooth operations, manage inventory, and contribute ideas for continuous improvements.

Skills

Leadership

Team management

Guest service

Dutch language

English language

Hospitality experience

Organizational skills

Job description

Conscious Hotels is seeking an Operations Supervisor for Conscious Hotel The Tire Station in Amsterdam. You will lead the Front Office team, ensuring a warm, efficient guest experience while maintaining high standards and safety.

The role combines hands-on floor presence with coaching and daily operations oversight. You will train and guide colleagues, handle guest inquiries, and collaborate with the Hotel Manager to drive improvements, guest satisfaction, and sustainability in a vibrant