Front Office Supervisor Eden Hotels

Leonardo Hotels Benelux

Amsterdam

On-site

EUR 32,000 - 42,000

Full time

14 days+

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Benefits offered by this job

70% travel allowance

Overtime compensation

Training courses

Personal development opportunities

Discount program

Employee stay experience

Job summary

A leading hospitality group in Amsterdam is looking for an experienced F&B Supervisor to support the Food & Beverage Manager. You will lead a team, ensure exceptional guest experiences, and handle administrative tasks. The ideal candidate has a relevant educational background, leadership experience, and a passion for hospitality. Join a supportive work environment that values personal growth and development.

Qualifications

You always put the guest's needs first and go the extra mile.
You have experience in an operational F&B position and can manage a team.
You know how to create memorable experiences for guests.
Experience in an operational F&B position and team management.

Responsibilities

Lead and inspire the F&B team during shifts.
Review monthly figures and create working schedules.
Ensure that your team is motivated and guests are satisfied.

Skills

Customer service orientation

Leadership

Flexibility

Product knowledge

Motivating and coaching

Fluent in English

Knowledge of Dutch

Education

Relevant education at MBO-4 level

Job description

Overview

As F&B Supervisor you are the "go-to" person for our guests and your colleagues. You will be the right hand of the F&B Manager – responsible for the Food & Beverage department. You will ensure that guests have a great stay and are always looking for ways to make that experience even better. That's what really energizes you.

Responsibilities

With your leadership skills, you get the best out of the F&B team. You are not afraid to make decisions and during your shift, you are a true inspiration to others. You have a good sense of which areas and departments are busiest and always make sure that these receive extra help when needed. Apart from that, we know we can also count on you to do the administrative chores that come with the job. Whether that is reviewing the monthly figures, creating next month's working schedule, or reviewing and logging the hours worked by your colleagues, you are always on top of it. You know that when your team is happy, so will your guests.

About Eden Hotels

The new Eden Hotel Amsterdam has undergone a complete metamorphosis after its renovation. We have a real Tokyo-style hotel bar, a beautiful Food Theatre where you can eat and drink all day long and a self-service concept has been rolled out in the new lobby. The addition of 5 new rooms brings the total to no less than 391 and makes us one of the largest hotels in the center of Amsterdam. A large number of rooms were also refurbished with a Burlesque theme. The history of Eden Hotels and the history of the hotel and its surroundings are brought to the fore in every aspect of the new design.

As Leonardo Hotels Benelux, we are within the large Leonardo Hotels Group, responsible for all activities for the 28 hotels in the Netherlands and Belgium. At Leonardo Hotels we care deeply about personal growth, connection, and making an impact together. On average, our colleagues work with us for four years, because we always look for good internal career opportunities - and we are quite proud of that!

Qualifications

You always put the guest's needs first and always go the extra mile.

You are presentable, enthusiastic, and always ready to go.

You have completed a relevant education at least at MBO-4 level.

You have experience in an operational F&B position and can manage a team.

You are the person that can motivate, train and coach your team.

You have good product knowledge and you are always happy to share this knowledge with guests and colleagues.

You know how to create an unforgettable experience! Together with our team, you will provide our guests with a wonderful experience in the Living Room (our restaurant). This can be during breakfast services, an event, casual drinks, or a work meeting.

You are flexible in working hours and duties.

You have a high sense of responsibility and can perform well under pressure and hectic conditions.

You are fluent in English. Do you also speak Dutch? Even better!

You live in the region of Amsterdam.

Benefits

We offer you 70% travel allowance if you live further than 10 kilometers from your work, with a maximum of € 10.71 per day.

Working overtime? This can be paid out, but you can also choose to save it for some extra time off.

Eager to learn? We offer training courses from the Leonardo Development Lab!

Ambitious? You can work on your personal development and grow with us!

Do you want to buy products such as an (electric) bicycle or telephone with a reduced price? This is possible with an average of 40% tax reduction via FiscFree!