Front Office Supervisor

Conscious Hotels; Amsterdam; Teletrabalho; EUR 25 000 - 33 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Salary according to hospitality CLAs (

Travel allowance (min 15 km)

Resumo da oferta

Conscious Group's Conscious Hotel The Tire Station in Amsterdam is seeking a Front Office Supervisor. You will lead the Front Office team, ensure smooth daily operations, and deliver warm, welcoming service.

You will train and motivate staff, manage guest inquiries, maintain safety and hygiene, and collaborate with the Hotel Manager to raise service standards. The role requires Dutch and English fluency and willingness to work four days per week, including weekends.

Qualificações

• Experience in frontline hospitality leadership.
• Excellent guest service and communication.
• Ability to train and coach staff.
• Strong organizational and safety standards.
• Fluent in Dutch and English.
• Willing to work weekends, evenings, and holidays.
• Willing to work at least four days per week.

Responsabilidades

• Lead Front Office team and daily operations.
• Coach and train front office staff.
• Be main guest contact and handle inquiries.
• Ensure hygiene and safety compliance.
• Assist with check-ins and on-floor service.

Conhecimentos

Team leadership

Staff training

Guest service

Dutch fluency

English fluency

Organised

Safety & hygiene

Flexibility

Descrição da oferta de emprego

We are Conscious Group! Conscious Group consists of nine hotel, four Hotel V locations, five Conscious Hotels locations, and three restaurants. Here, hospitality, design, and sustainability come together. Conscious Hotels focuses on sustainability down to the smallest detail, without compromising on comfort. While Hotel V is known for its stylish, characterful, and authentically Amsterdam vibe. Within Conscious Group, all locations work together as one team, driven by our FOCAL values: Fun, Open, Connect, Ambition, and Love. And right now, Conscious Hotel The Tire Station is looking for a Front Office Supervisor.

Are you someone who gets energy from making guests happy and helping a team shine? As Front Office Supervisor at Conscious Hotel The Tire Station, you’ll be the hands‑on leader of our Front Office team. You’ll be right in the middle of the action while keeping an overview of daily operations and working closely with the Hotel Manager to make the department a little better every day.

You’ll lead the team in a motivating way, coach colleagues on the job, and make sure everyone knows what needs to be done. You’ll be the main point of contact for our guests, handling questions and feedback with ease while ensuring the atmosphere always feels warm and welcoming.

Together with your colleagues, you’ll create a smooth and worry‑free guest experience. You’ll keep shop inventory up to date, contribute ideas for improvements, and maintain a keen eye for hygiene and safety. And of course, you’ll be hands‑on on the floor yourself, from checking guests in to making a cappuccino. Because as a supervisor, you don’t just lead the team — you work alongside them!

About you:

• You enjoy organising training sessions to help your team grow and improve, because delivering excellent service and maintaining high standards are in your DNA;

• You are organised and detail‑oriented, with a keen eye for safety, hygiene, and all the regulations that apply to the hotel and bar;

• Sustainability matters to you, and minimising waste comes as naturally to you as providing excellent service;

• You have strong leadership and team management skills and previous experience in a supervisory role within the hospitality industry.

• You are familiar with health and safety regulations;

• You speak fluent Dutch and English;

• Preferably, you live in or near Amsterdam;

• You are flexible and don’t mind working weekends, evenings, and public holidays;

• You are looking for a position of at least four days per week;

Join the Fun & Perks:

• We offer a suitable salary according to the collective labour agreement for hospitality in reference scale 6;

• Travel allowance based on the distance between home and work (min. 15 km);