Front Office Intern — Global Hospitality Experience

Minor Hotels Europe & Americas; Amsterdam; On-site; EUR 7,600 - 9,100; Full time

Benefits offered by this job

International career opportunities

Minor Hotels University training

Employee discounts

Friends & Family discounts

Restaurant & bar discount

Refer-a-Friend bonus

Job summary

Minor Hotels Europe & Americas invites applications for a Front Office Intern role in the Netherlands. You will gain hands-on experience in a vibrant hotel environment, learning guest service, reception operations, and hospitality skills while supporting daily Front Office tasks.

You are pursuing a degree in Hospitality or related fields, have strong English, and are flexible for shifts including weekends and some nights. Netherlands address required for internship.

Qualifications

• You are currently pursuing a degree in Hospitality, Hotel Management, Tourism, or a related field.
• You enjoy interacting with people and are passionate about delivering great guest experiences.
• You are proactive, organized, and eager to learn.
• You have strong communications skills and enjoy working in a team.
• You have a good command of English; additional languages are a plus.
• You are flexible and available to work on various shifts, including weekends and occasional nights.
• You are able to provide a school internship agreement.
• You have a residential address in the Netherlands during your internship.

Responsibilities

• You will gain hands-on experience in one of the hotel’s most dynamic departments.
• You will learn about day-to-day operations of a hotel while developing guest service skills.
• Welcome guests and assist with check-ins and check-outs.
• Support guests throughout their stay and provide information about the hotel and local area.
• Handle guest feedback and complaints with professionalism and care.
• Assist with Front Office administration and daily operational tasks.
• Respond to online guest reviews and help monitor guest satisfaction.
• Support cash handling and end-of-shift procedures.
• Manage Lost & Found requests and follow up with guests when needed.
• Assist with the night audit process and other reporting tasks.
• Identify upselling opportunities and contribute to enhancing the guest experience.

Skills

Guest service

Communication

Teamwork

Organized

Education

Pursuing higher education in Hospitality

Job description

Minor Hotels Europe & Americas invites applications for a Front Office Intern role in the Netherlands. You will gain hands-on experience in a vibrant hotel environment, learning guest service, reception operations, and hospitality skills while supporting daily Front Office tasks.

You are pursuing a degree in Hospitality or related fields, have strong English, and are flexible for shifts including weekends and some nights. Netherlands address required for internship.