Front Office Intern – February 2027

PPHE Hotel Group; Eindhoven; On-site; EUR 5,600 - 6,700; Part time

Benefits offered by this job

Senior leadership exposure

Meals during shift

Discounted hotel rates (PPHE Group)

50% F&B discount for group

Annual staff events

Employee benefits platform access

Learning & development opportunities

Job summary

Park Plaza Eindhoven in the Netherlands is offering a Front Office Intern position for February 2027. You will support guest arrivals, check-in/check-out, inquiries, and reservations, while coordinating with Housekeeping for room readiness and ensuring seamless service delivery.

The role emphasizes strong English communication, a passion for hospitality, and eagerness to learn within an international hotel environment.

Qualifications

• Currently enrolled in a Hospitality, Hotel Management, Tourism, Business, or related study programme.
• Strong communication skills in English, written and spoken.
• Passion for hospitality and delivering great guest experiences.
• Friendly, professional, and service-oriented attitude.
• Eager to learn and develop within an international hotel environment.
• Eligible to complete an internship in the Netherlands.

Responsibilities

• Welcome guests and create a warm, professional, and memorable arrival and departure experience.
• Assist with check-in, check-out, guest inquiries, requests, and reservations.
• Support room allocations and coordinate with Housekeeping to ensure room readiness.
• Handle guest feedback and contribute to delivering excellent guest satisfaction.
• Support daily Front Office operations, administrative tasks, and collaboration with other hotel departments to ensure seamless service delivery.

Skills

English proficiency

Hospitality mindset

Customer service orientation

Team player

Eagerness to learn

Netherlands internship eligibility

Education

Hospitality/Hotel Management/Tourism/Business-related study

Job description

As a Front Office Intern – February 2027 at Park Plaza Eindhoven, Netherlands, you will support the Front Office team in delivering exceptional guest service and ensuring the smooth day-to-day operation of the reception desk. This internship provides an excellent opportunity to gain hands‑on experience in guest relations, hotel operations, and service excellence while building a strong foundation for a successful career in hospitality.

Park Plaza Eindhoven offers 104 stylish rooms and suites in the heart of the City of Light, within walking distance of Central Station, Van Abbemuseum, and Strijp.

• Department: Front Office
• Job Level: Team Member
• Job Type: Internship
• Hours per week: 38

Responsibilities

• Welcome guests and create a warm, professional, and memorable arrival and departure experience
• Assist with check-in, check-out, guest inquiries, requests, and reservations
• Support room allocations and coordinate with Housekeeping to ensure room readiness
• Handle guest feedback and contribute to delivering excellent guest satisfaction
• Support daily Front Office operations, administrative tasks, and collaboration with other hotel departments to ensure seamless service delivery

Essential Requirements

• Currently enrolled in a Hospitality, Hotel Management, Tourism, Business, or related study programme
• Strong communication skills in English, written and spoken
• Passion for hospitality and delivering great guest experiences
• Friendly, professional, and service-oriented attitude
• Eager to learn and develop within an international hotel environment
• Eligible to complete an internship in the Netherlands

Preferred Requirements

• Strong interpersonal and teamwork skills
• Organised with attention to detail
• Comfortable interacting with guests from different cultures and backgrounds
• Previous hospitality, customer service, or retail experience is an advantage
• Dutch or any additional language is an advantage

Your Benefits and Perks

• Direct exposure to senior hotel leadership and operational decision making
• Tasty and healthy meals during your shift
• Discounted hotel rates (including Radisson Hotel Group worldwide for you, family & friends)
• 50% Food & Beverage discount in our restaurants and bars (for your whole party)
• Annual staff parties and team outings
• Access to exclusive benefits via the employee benefits platform
• Excellent Learning & Development opportunities within PPHE Hotel Group

We provide a monthly allowance of €550, with coverage of travel and job-related expenses.