Front Office Intern: Create Memorable Guest Experiences

Hospitaliti; Amsterdam; On-site; EUR 12,000 - 19,000; Full time

Benefits offered by this job

2 days holiday per month (plus bankhol

Food on us during your shift

Free night at The Hoxton

Meal for two when you start

Training and development

Volunteer time with partners

Hox Hero and Nifty fifty rewards

Diversity and inclusion events

Team get togethers

OpenUp mental health support

Discounts across The Hoxton and Ennism

Job summary

The Hoxton Amsterdam is hiring through Hosco in Amsterdam. We’re seeking a Front Office Intern to join our team and help deliver bright, friendly service to every guest.

Reporting to the Front Office Manager, you’ll be the first face guests see and play a key role in creating memorable stays. You’ll assist with check-ins and check-outs, coordinate with other teams to keep the lobby welcoming, and handle guest requests with a can-do attitude.

Qualifications

• Front Office intern role in a hotel environment.
• Provide friendly, responsive service to guests and handle check-ins/outs.
• Support with administrative tasks as needed.

Responsibilities

• Be the first face guests see and make them feel welcome.
• Handle arrivals and departures, ensuring bills are accurate.
• Assist front office manager with overbooking and coordination.
• Answer phones, handle guest requests, and give local recommendations.
• Act as hotel gatekeeper and know who’s who.
• Assist with small administrative tasks and ordering supplies.

Job description

The Hoxton Amsterdam is hiring through Hosco in Amsterdam. We’re seeking a Front Office Intern to join our team and help deliver bright, friendly service to every guest.

Reporting to the Front Office Manager, you’ll be the first face guests see and play a key role in creating memorable stays. You’ll assist with check-ins and check-outs, coordinate with other teams to keep the lobby welcoming, and handle guest requests with a can-do attitude.