Front Office Intern: Craft Memorable Guest Experiences

art'otel; Amsterdam; On-site; EUR 5,200 - 7,100; Full time

Benefits offered by this job

Meal during shift

€250 referring internship

Heavily discounted hotel rates

50% discount in restaurant/bar

Exclusive employee discounts

Social events and team celebrations

Career opportunities across Europe

Job summary

art'otel Amsterdam is seeking a Front Office Intern to be the face of the hotel and help create memorable guest experiences. You will gain hands-on exposure to front desk operations, reservations, and guest services in a vibrant, international environment.

The internship runs for 5–6 months, is full-time, and pays a monthly gross allowance of €550. Applicants must be enrolled in hospitality studies and fluent in English; Dutch language skills are a plus.

Qualifications

• Currently enrolled in hospitality or related study programme.
• Fluent in English (written and spoken).
• Proactive attitude with willingness to learn and develop.

Responsibilities

• Communicate effectively with colleagues and guests to ensure consistent service.
• Support the guest journey including check-ins/outs and guest requests.
• Assist with reservations, payments, and Front Office administrative tasks.
• Deliver personalised guest experiences throughout the stay.
• Maintain a professional Front Office environment aligned with brand standards.
• Collaborate with Housekeeping, F&B, and Maintenance for smooth operations.
• Learn and apply hotel procedures and systems to support excellence.

Skills

Communication skills

Proactive attitude

Team player

Guest focus

Willingness to learn

Education

Hospitality study enrollment

Tools

PMS (hotel systems)

Job description

art'otel Amsterdam is seeking a Front Office Intern to be the face of the hotel and help create memorable guest experiences. You will gain hands-on exposure to front desk operations, reservations, and guest services in a vibrant, international environment.

The internship runs for 5–6 months, is full-time, and pays a monthly gross allowance of €550. Applicants must be enrolled in hospitality studies and fluent in English; Dutch language skills are a plus.