Front Office Host(ess) - Min/Max

Eindhoven Atletiek; Eindhoven; On-site; EUR 22,000 - 30,000; Part time

Benefits offered by this job

Discounted hotel stays

Food & beverage discount

Birthday bonus €250 gross

Pension scheme Horeca CAO

25 vacation days + 1 wellbeing day

8% holiday allowance

Travel reimbursement

Learning & development

Job summary

Park Plaza Eindhoven is seeking a Front Office Host on a part-time basis (15-20 hours per week). You will warmly welcome guests, handle check-ins/check-outs, manage reservations, and provide local information to ensure exceptional experiences.

The role requires strong English communication and a flexible schedule, with opportunities for growth within PPHE Hotel Group. We offer a comprehensive onboarding programme, extensive learning and development opportunities, and attractive perks including

Qualifications

• Passion for hospitality and guest service.
• Excellent English communication skills.
• Flexible availability including evenings, weekends and holidays.
• Strong organizational skills and attention to detail.
• Positive, professional and proactive attitude.
• Ability to work independently and in a team.

Responsibilities

• Welcome guests with a warm, professional attitude.
• Manage check-ins and check-outs efficiently.
• Handle reservations, room allocations and guest requests.
• Provide information about facilities and local attractions.
• Respond to guest inquiries and resolve concerns promptly.
• Process payments and maintain guest accounts.
• Collaborate with hotel departments to ensure seamless experiences.
• Contribute to guest satisfaction targets and departmental objectives.

Skills

Hospitality

English

Flexible availability

Organizational skills

Team player

Customer service

Job description

Are you passionate about creating memorable first impressions and delivering exceptional guest experiences?

At Park Plaza Eindhoven, first impressions count. As a Front Office Host - Min/Max contract of 15-20 hours per week, you'll have the opportunity to combine flexibility with a rewarding career in hospitality.

This role is ideal for someone who enjoys working with people, thrives in a dynamic environment, and takes pride in delivering outstanding service.

Responsibilities

• Welcome guests with a warm, professional, and friendly attitude.
• Manage check-ins and check-outs efficiently while delivering an exceptional guest experience.
• Handle reservations, room allocations, and guest requests accurately.
• Provide information about hotel facilities, services, and local attractions.
• Respond to guest enquiries and resolve concerns in a timely and professional manner.
• Process payments and maintain accurate guest accounts.
• Work closely with other hotel departments to ensure seamless guest experiences.
• Contribute to achieving guest satisfaction targets and departmental objectives.

Essential Requirements

• A passion for hospitality and guest service.
• Excellent communication skills in English.
• Flexible availability, including evenings, weekends, and public holidays.
• Strong organizational skills and attention to detail.
• Positive, professional, and proactive attitude.
• Ability to work effectively both independently and as part of a team.

Preferred Requirements

• Previous experience in a hotel front office, reception, customer service, or hospitality role.
• Experience working with hotel reservation or property management systems.
• Dutch language skills are an advantage.
• Additional foreign language skills are highly desirable.

Your Benefits And Perks

• Discounted hotel stays across the Radisson Hotel Group worldwide, including special rates for family and friends.
• 50% discount on food and beverages in our restaurants and bars.
• Exclusive discounts via alleo.nl.
• Exclusive team discounts on premium ESPA skincare and Kevin Murphy haircare products.
• Discount on a collective health insurance plan.
• Extensive learning and development opportunities.
• A comprehensive onboarding programme.
• International career growth opportunities within PPHE Hotel Group.
• Annual company parties and team outings.
• €250 gross birthday bonus.
• Pension scheme in accordance with the Dutch Hospitality Collective Labour Agreement (Horeca CAO).
• 25 vacation days plus 1 additional wellbeing day (pro rata).
• 8% holiday allowance.
• Travel expense reimbursement up to €250 net per month (pro rata).
• Referral bonus of up to €750 for introducing a new colleague.

This position is classified under the Dutch Hospitality Collective Labour Agreement (Horeca CAO, Scale V) with a salary starting from €2,505.04 gross per month based on full-time employment, depending on experience and qualifications.

We welcome applicants from all backgrounds

encourage you to bring your authentic self to our team.

Park Plaza. Be part of every moment.