Front Office Host(ess) - 0 hours

Hotelprofessionals - Park Plaza Eindhoven; Eindhoven; On-site; EUR 25,000 - 30,000; Part time

Benefits offered by this job

Hotel stays discount

Food & beverage discount

Alléo discounts

Skincare & haircare discounts

Health insurance benefit

Learning & development

Onboarding programme

Career growth opportunities

Birthday bonus

Pension scheme

25 vacation days

Job summary

Park Plaza Eindhoven seeks a Front Office Host on a 0-hour contract to welcome guests with warmth and efficiency. You’ll handle check-ins/outs, reservations, and guest requests, delivering memorable experiences in a lively international hotel setting.

Ideal candidates have strong English communication, flexible availability including evenings and weekends, and a team-focused, proactive attitude. This on-site role offers valuable hospitality exposure and opportunities for growth within PPHE Park

Qualifications

• Able to deliver warm, professional guest service.
• Fluent English communication necessary.
• Flexible evenings/weekends/public holidays desirable.

Responsibilities

• Welcome guests with warmth and professionalism.
• Manage check-ins and check-outs efficiently.
• Handle reservations, room allocations and guest requests.
• Provide information about facilities and local attractions.
• Respond to inquiries and resolve concerns promptly.
• Process payments and maintain accurate guest accounts.
• Collaborate with other departments for seamless experiences.
• Aim to achieve guest satisfaction targets.

Skills

Hospitality passion

Excellent English communication

Flexible schedule

Organized and detail-oriented

Proactive attitude

Team player

Tools

Hotel PMS

Job description

Do you enjoy meeting new people and creating memorable first impressions? At Park Plaza Eindhoven, first impressions count. As a Front Office Host- 0 hours contract, you'll be the face of our hotel, welcoming guests with genuine hospitality and ensuring every stay starts and ends on a high note. Looking for a role that offers flexibility around your studies, family life, or other commitments? This 0-hour contract is perfect for students, hospitality professionals seeking extra hours, and individuals who value a flexible working schedule. You'll gain valuable experience in an international hotel environment while helping create memorable stays for our guests.

Responsibilities

• Welcome guests with a warm, professional, and friendly attitude.
• Manage check-ins and check-outs efficiently while delivering an exceptional guest experience.
• Handle reservations, room allocations, and guest requests accurately.
• Provide information about hotel facilities, services, and local attractions.
• Respond to guest enquiries and resolve concerns in a timely and professional manner.
• Process payments and maintain accurate guest accounts.
• Work closely with other hotel departments to ensure seamless guest experiences.
• Contribute to achieving guest satisfaction targets and departmental objectives.

Essential Requirements

• A passion for hospitality and guest service.
• Excellent communication skills in English.
• Flexible availability, including evenings, weekends, and public holidays.
• Strong organizational skills and attention to detail.
• Positive, professional, and proactive attitude.
• Ability to work effectively both independently and as part of a team.

Preferred Requirements

• Previous experience in a hotel front office, reception, customer service, or hospitality role.
• Experience working with hotel reservation or property management systems.
• Dutch language skills are an advantage.
• Additional foreign language skills are highly desirable.

Your Benefits and Perks

• Discounted hotel stays across the Radisson Hotel Group worldwide, including special rates for family and friends.
• 50% discount on food and beverages in our restaurants and bars.
• Exclusive discounts via alleo.nl.
• Exclusive team discounts on premium ESPA skincare and Kevin Murphy haircare products.
• Discount on a collective health insurance plan.
• Extensive learning and development opportunities.
• A comprehensive onboarding programme.
• International career growth opportunities within PPHE Hotel Group.
• Annual company parties and team outings.
• €250 gross birthday bonus.
• Pension scheme in accordance with the Dutch Hospitality Collective Labour Agreement (Horeca CAO).
• 25 vacation days plus 1 additional wellbeing day (pro rata).
• 8% holiday allowance.
• Travel expense reimbursement up to €250 net per month (pro rata).
• Referral bonus of up to €750 for introducing a new colleague.

This position is classified under the Dutch Hospitality Collective Labour Agreement (Horeca CAO, Scale V) with a salary starting from €2,505.04 gross per month based on full-time employment, depending on experience and qualifications.

We welcome applicants from all backgrounds and encourage you to bring your authentic self to our team.

Park Plaza. Be part of every moment.

Uren: Parttime

Dienstverband: parttime

Type vacature: Intern

Vaardigheden

• Er is geen minimale opleiding vereist
• Je beheerst Engels

Wat wij bieden

Contract: parttime