Front Office Employee

Postillion Hotels; Rotterdam; On-site; EUR 24,000 - 28,000; Full time

Benefits offered by this job

Onboarding program

Free overnight stay incl. breakfast

Training budget

Sports discount

Postillion Employee app

Job summary

Postillion Hotels in Rotterdam is seeking a friendly receptionist who listens and values guest satisfaction. You will handle reservations, check-ins and check-outs with a smile and team spirit, and adapt to varying shifts from early morning to afternoon.

You thrive in a lively environment and enjoy creating memorable guest experiences. Join us and enjoy onboarding, a free overnight stay with breakfast at a Postillion hotel, a training budget, a sports discount, and access to our employee app for

Qualifications

• Must be friendly and personable.
• Able to handle reservations and guest check-in/out smoothly.
• Comfortable with varying shifts (early morning to afternoon).
• Enjoy working closely with colleagues to pamper guests.

Responsibilities

• Handle reservations and guest check-in/out with a smile.
• Assist guests and respond to inquiries in person or by phone.
• Collaborate with the team to ensure exceptional guest service.

Skills

Bubbly personality

Phone etiquette

Reservation handling

Shift flexibility

Team player

Job description

Friends sometimes complain: wherever you go, you find yourself chatting with people. You can't help it, that's just how you are: spontaneous and always up for a nice conversation or new contacts. Guess what? We think that's a huge plus. We are looking for a receptionist who can really listen to our guests and who likes to do everything to exceed expectations. We call attention with impact. You like to spend your time together with your colleagues to come up with plans to pamper guests even more.

Attention with impact, including for you:

• You will receive a special onboarding program from us. This way you will get to know not only your colleagues, but also the organization at lightning speed.
• Free overnight stay, including breakfast at a Postillion Hotel of your choice!
• You receive a training budget from us.
• We give you a sports discount. At Postillion we combine hard work with relaxation.
• You get access to the Postillion Employee app. In that app you will find all the information you need. From your schedule to your pay slip. And you can take on challenges with your colleagues. At the gym, for example, where you get a great discount.

This is who you are:

• A bubbly personality. When you walk in somewhere you stand out. You're not a wallflower at a party.
• You're as bubbly on the phone as you are in person.
• You process a reservation as easily as you check a guest in and out.
• Someone who has no problems with changing shifts: you're with us at 7 a.m. or 3 p.m.
• A fine colleague who loves to work with the team to put everything at the service of the guests.
• Variety makes you happy.