Front Office Employee

Postillion Hotels; Rotterdam; On-site; EUR 17,000 - 25,000; Part time

Benefits offered by this job

Onboarding program

Free overnight stay includingBreakfast

Training budget

Sports discount

Employee app access

Job summary

Postillion Hotels in the Netherlands is seeking a receptionist who can listen to guests and go the extra mile to exceed expectations. You will enjoy coordinating plans with colleagues to pamper guests and create memorable stays.

You will manage reservations, check guests in and out, and thrive on variety, shifts (early mornings and afternoons), and great teamwork to ensure every guest leaves delighted.

Qualifications

• Listen to guests and understand their needs.
• Manage reservations and guest check-in/check-out smoothly.
• Collaborate with colleagues to deliver guest-focused experiences.

Responsibilities

• Take reservations, greet guests, and ensure a warm welcome.
• Coordinate with team to pamper guests and exceed expectations.

Skills

Listening to guests

Reservations management

Team collaboration

Communication skills

Job description

Friends sometimes complain: wherever you go, you find yourself chatting with people. You can't help it, that's just how you are: spontaneous and always up for a nice conversation or new contacts. Guess what? We think that's a huge plus. We are looking for a receptionist who can really listen to our guests and who likes to do everything to exceed expectations. We call attention with impact. You like to spend your time together with your colleagues to come up with plans to pamper guests even more.

Attention with impact, including for you:

• You will receive a special onboarding program from us. This way you will get to know not only your colleagues, but also the organization at lightning speed.
• Free overnight stay, including breakfast at a Postillion Hotel of your choice!
• You receive a training budget from us.
• We give you a sports discount. At Postillion we combine hard work with relaxation.
• You get access to the Postillion Employee app. In that app you will find all the information you need. From your schedule to your pay slip. And you can take on challenges with your colleagues. At the gym, for example, where you get a great discount.

This is who you are:

• A bubbly personality. When you walk in somewhere you stand out. You're not a wallflower at a party.
• You're as bubbly on the phone as you are in person.
• You process a reservation as easily as you check a guest in and out.
• Someone who has no problems with changing shifts: you're with us at 7 a.m. or 3 p.m.
• A fine colleague who loves to work with the team to put everything at the service of the guests.
• Variety makes you happy.