FRONT OFFICE EMPLOYEE

Leonardo Hotels Benelux; Amsterdam; On-site; EUR 16,740 - 24,552; Part time

Benefits offered by this job

Travel allowance for commuting

Training and development programmes

Global employee discount programme

Personal development and career growth opportunities

Experience overnight stay with dinner and breakfast

Job summary

Leonardo Hotels Benelux is looking for a Host at Apollo Hotel Amsterdam. You'll be the go-to person for guests, providing them with essential information and assisting with check-ins. The ideal candidate is service-oriented, fluent in Dutch and English, and enjoys both teamwork and independent tasks.

Responsibilities also involve ensuring guests' satisfaction and helping them with their luggage. This part-time position includes morning and evening shifts, offering opportunities for personal growth and career advancement.

Qualifications

• Energetic personality who inspires the team.
• Enjoys teamwork and can work independently.
• Strong sense of responsibility.
• Experience in hospitality is required.

Responsibilities

• Provide guests with all necessary information.
• Assist with check-in and room reservations.
• Genuinely curious about guests' experiences.
• Help guests with their luggage.

Skills

Fluent Dutch

Fluent English

Strong communication skills

Service-oriented attitude

Ability to handle stress

Job description

About The Job

Are you someone who always goes the extra mile? Do you get satisfaction from making people happy and know exactly how to make guests feel at home? And do you have a service‑oriented attitude and mindset? Then you might be the new Host at Apollo Hotel Amsterdam, a Tribute Portfolio Hotel.

Responsibilities

You are the point of contact for our guests and provide them with all the information they need. You assist guests with check‑in and tell them about the highlights they absolutely shouldn’t miss. Meanwhile, you receive a phone call from a guest who wants to reserve a room for next week. No problem — you take care of that too. You notice the next guests are ready to check out, so you help them right away. You’re genuinely curious about how they experienced their stay with us. You take their luggage so they can enjoy the city a bit longer before they leave. They tell you they’ll be back soon. That’s why you do it!

Hotel Details

Located on the Apollolaan in Amsterdam South, overlooking the intersection of five canals, Apollo Hotel Amsterdam is a Tribute Portfolio Hotel. With its unique interior, thoughtful amenities and excellent city‑centre location, it is the perfect place to stay. Our hotel is within walking distance of numerous museums, parks and the Amsterdam RAI Convention Centre. Nearby, you will also find the Anne Frank House, the Rijksmuseum and Dam Square.

Guests can enjoy refined cuisine at The Living Room by Bodon and international favorites at The Harbour Club Amsterdam Zuid, the place to eat in Amsterdam. The hotel also offers various event possibilities, including a rooftop terrace and an impressive ballroom, all supported by professional catering.

Qualifications

• You are an energetic personality who inspires everyone you work with.
• You enjoy working in a team, but working independently is no problem for you either.
• You speak fluent Dutch and English.
• You truly put the guest first; you have a service‑oriented attitude and a genuine hospitality mindset.
• You are available part‑time, for morning and evening shifts.
• You have a strong sense of responsibility.
• You are enthusiastic and have strong communication skills.
• You are accurate and able to handle stress well.
• You have experience in hospitality.

Benefits

• Salary range per is gross month, gross, for ages 20 and above.
• Travel allowance starting from 10 kilometres commuting distance.
• Overtime can be paid out or saved as extra time off.
• Access to training and development programmes.
• Opportunities for personal development and career growth.
• Option to purchase products like an electric bike or phone with an average 40% tax benefit via FiscFree.
• Access to a global employee discount programme.
• A special experience including an overnight stay with dinner and breakfast during your ‘Know Where You Work’ moment.