Front Office Employee

Go Office Uitzendbureau; Amsterdam; On-site; EUR 31,000 - 39,000; Full time

Benefits offered by this job

Travel allowance

25 holiday days + 8% holiday pay

Good pension scheme

Option to work from home 1 day/week

Team/office outings

Job summary

Go Office Uitzendbureau is seeking a Front Office Employee in Amsterdam to support internationals with their tax obligations. The role involves customer-focused admin work, handling inquiries by email, chat and phone, and assisting the team with day-to-day office tasks.

The position offers a structured workweek (32–40 hours) with remote flexibility up to one day per week, travel allowance, and a comprehensive benefits package in a centre of Amsterdam accessible by public transport, walking or

Qualifications

• Excellent communication skills in English (Dutch is a plus).
• Strong organisational and administrative skills.
• Customer-focused, proactive, and detail-oriented.
• Affinity with taxation, financial services, and technology/digitalisation.
• Curious mindset with the desire to improve processes and ways of working.

Responsibilities

• Assisting clients via email, chat, and phone.
• Carrying out various administrative tasks and keeping everything well organised.
• Following up on client questions and open matters.
• Scheduling appointments and supporting the team with day-to-day office matters.
• Contributing ideas on how to make processes better and faster.
• Helping to digitalise and innovate ways of working.
• Suggesting ideas to make work more efficient and improve the service for clients.

Skills

English communication

Organisational skills

Administrative skills

Customer-focused

Process improvement

Tools

CRM systems

Digital workflows

Automation tools

Job description

Vacature voor Front Office Employee. locatie Amsterdam. werkweek 32 - 40 uur per week. salaris € 2.750 – € 3.500 per maand.

Are you customer-oriented, administratively strong, and communicative in English?

You will be working for an organisation that supports internationals with their tax obligations in the Netherlands. This includes guidance on contact with the Tax Authorities, explaining regulations, and bridging language barriers.

The organisation offers a complete service in which clients are supported throughout the entire process, with no hidden costs. In addition, user-friendly online tools are used, giving clients constant insight into their administration and making it easy to manage.

Responsibilities

• Assisting clients via email, chat, and phone.
• Carrying out various administrative tasks and keeping everything well organised.
• Following up on client questions and open matters.
• Scheduling appointments and supporting the team with day-to-day office matters.
• Contributing ideas on how to make processes better and faster.
• Helping to digitalise and innovate ways of working.
• Suggesting ideas to make work more efficient and improve the service for clients.

Requirements / Qualifications

• Excellent communication skills in English (Dutch is a plus).
• Strong organisational and administrative skills.
• Customer-focused, proactive, and detail-oriented.
• Affinity with taxation, financial services, and technology/digitalisation.
• A curious mindset with the desire to improve processes and ways of working.
• Able to prioritise tasks and work independently.
• Experience in an administrative, customer service, or front office role is a plus.
• Experience with CRM systems, digital workflows, or automation tools is a plus.
• Basic knowledge of Dutch taxation or willingness to learn.
• The office is located in the centre of Amsterdam and is not accessible by car (no parking available); please come by public transport, on foot, or by bicycle.

Benefits

• A gross salary between €2,750 and €3,500 per month based on 40 hours per week, depending on knowledge and experience.
• Travel allowance.
• 25 holiday days (on a full-time basis) and 8% holiday pay.
• Good pension scheme.
• Option to work from home up to 1 day per week.
• Fun company outings and an informal working atmosphere.

For more information about this vacancy, you can contact Wan Dong Zhang via 06-19803165 (call or WhatsApp) or email [e-mail].