Customer-Focused Front Office Specialist (Hybrid)

Go Office Uitzendbureau; Amsterdam; On-site; EUR 31,000 - 39,000; Full time

Benefits offered by this job

Travel allowance

25 holiday days + 8% holiday pay

Good pension scheme

Option to work from home 1 day/week

Team/office outings

Job summary

Go Office Uitzendbureau is seeking a Front Office Employee in Amsterdam to support internationals with their tax obligations. The role involves customer-focused admin work, handling inquiries by email, chat and phone, and assisting the team with day-to-day office tasks.

The position offers a structured workweek (32–40 hours) with remote flexibility up to one day per week, travel allowance, and a comprehensive benefits package in a centre of Amsterdam accessible by public transport, walking or

Qualifications

• Excellent communication skills in English (Dutch is a plus).
• Strong organisational and administrative skills.
• Customer-focused, proactive, and detail-oriented.
• Affinity with taxation, financial services, and technology/digitalisation.
• Curious mindset with the desire to improve processes and ways of working.

Responsibilities

• Assisting clients via email, chat, and phone.
• Carrying out various administrative tasks and keeping everything well organised.
• Following up on client questions and open matters.
• Scheduling appointments and supporting the team with day-to-day office matters.
• Contributing ideas on how to make processes better and faster.
• Helping to digitalise and innovate ways of working.
• Suggesting ideas to make work more efficient and improve the service for clients.

Skills

English communication

Organisational skills

Administrative skills

Customer-focused

Process improvement

Tools

CRM systems

Digital workflows

Automation tools

Job description

Go Office Uitzendbureau is seeking a Front Office Employee in Amsterdam to support internationals with their tax obligations. The role involves customer-focused admin work, handling inquiries by email, chat and phone, and assisting the team with day-to-day office tasks.

The position offers a structured workweek (32–40 hours) with remote flexibility up to one day per week, travel allowance, and a comprehensive benefits package in a centre of Amsterdam accessible by public transport, walking or