Front-of-House Supervisor — Create Memorable Dining

Swissôtel Hotels & Resorts; Amsterdam; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Dutch CLA salary

Travel allowance

Staff meals

Refer a friend bonus

Team parties & growth opportunities

Discounts on F&B

Job summary

Swissôtel Hotels & Resorts in Amsterdam is seeking a Restaurant Supervisor for Royal98 to lead the front-of-house team and ensure memorable dining experiences. You’ll oversee service, guest interactions, and daily operations, blending Swiss hospitality with creativity in a vibrant city setting.

You’ll train staff, manage reservations, handle guest issues, and collaborate with the Restaurant Manager on improvement projects.

Qualifications

• Experience in supervising front-of-house teams.
• Strong guest-service orientation and hospitality flair.
• Ability to train and guide staff on the job.
• Fluent in English; other languages a plus.
• Willingness to work in a fast-paced environment.

Responsibilities

• Supervise and motivate the front-of-house team, ensuring top-notch service and a positive atmosphere.
• Greeting guests and ensuring smooth service to exceed expectations.
• Train and guide your team on the job to develop skills.
• Manage reservations, welcoming guests, handling complaints, and service flow.
• Support Restaurant Manager and Assistant with improvement projects.

Skills

Team leadership

Guest service

F&B knowledge

English fluency

Communication

Problem solving

Job description

Swissôtel Hotels & Resorts in Amsterdam is seeking a Restaurant Supervisor for Royal98 to lead the front-of-house team and ensure memorable dining experiences. You’ll oversee service, guest interactions, and daily operations, blending Swiss hospitality with creativity in a vibrant city setting.

You’ll train staff, manage reservations, handle guest issues, and collaborate with the Restaurant Manager on improvement projects.