Restaurant Supervisor Royal98 (F/M/X)

Swissôtel Hotels & Resorts; Amsterdam; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Dutch CLA salary

Travel allowance

Staff meals

Refer a friend bonus

Team parties & growth opportunities

Discounts on F&B

Job summary

Swissôtel Hotels & Resorts in Amsterdam is seeking a Restaurant Supervisor for Royal98 to lead the front-of-house team and ensure memorable dining experiences. You’ll oversee service, guest interactions, and daily operations, blending Swiss hospitality with creativity in a vibrant city setting.

You’ll train staff, manage reservations, handle guest issues, and collaborate with the Restaurant Manager on improvement projects.

Qualifications

• Experience in supervising front-of-house teams.
• Strong guest-service orientation and hospitality flair.
• Ability to train and guide staff on the job.
• Fluent in English; other languages a plus.
• Willingness to work in a fast-paced environment.

Responsibilities

• Supervise and motivate the front-of-house team, ensuring top-notch service and a positive atmosphere.
• Greeting guests and ensuring smooth service to exceed expectations.
• Train and guide your team on the job to develop skills.
• Manage reservations, welcoming guests, handling complaints, and service flow.
• Support Restaurant Manager and Assistant with improvement projects.

Skills

Team leadership

Guest service

F&B knowledge

English fluency

Communication

Problem solving

Job description

Life is a journey. Live it well.

Company Description

Conveniently located where travelers want to be, Swissôtel Hotels & Resorts provides guests with the opportunity to stay in the heart of top locations worldwide, where they confidently explore the very greatest each destination has to offer. The brand remains true to its roots, successfully combining genuine Swiss hospitality with intelligent design and local flair. With social responsibility at the forefront and a genuine commitment to positively impact the destination it calls home, every Swissôtel upholds industry-leading sustainability standards. This all comes together to provide guests with a peace of mind that is authentically Swiss.

Our concept restaurant Royal98

Authentic dining experience in the heart of Amsterdam

Do you have a passion for food, drink, and hospitality? Do you get a thrill from creating unforgettable dining experiences? If your heart beats faster when you think about providing exceptional service and managing a dynamic team, then Royal98 in the heart of Amsterdam might just be the place for you!

At Royal98, we believe in the power of great hospitality. We're not just serving meals—we're crafting moments. We want every guest to feel like they’ve experienced something special. Whether it's enjoying a wood-fired pizza, indulging in fresh pasta, or sipping a craft cocktail, our mission is to create a vibe that's always vibrant, always welcoming, and always memorable.

Restaurant Supervisor

As a Restaurant Supervisor, you’ll be at the heart of the action, leading the team and ensuring every detail is just right. Your role will be as varied as the guests we serve, and we want someone who is ready to roll up their sleeves, get involved, and manage the operations with flair and creativity.

Job Description

• Supervise and motivate the front-of-house team, ensuring top-notch service and a positive atmosphere at all times.
• From greeting guests to ensuring smooth service throughout, your goal is always to exceed guest expectations.
• You’ll train and guide your team ‘on the job,’ helping them grow and develop their skills to create a well-oiled machine.
• Manage daily operations, including reservations, welcoming guest, handling complaints and ensuring a smooth flow during service.
• You’ll be the person to rely on for all operational tasks; making sure everything’s running like clockwork.
• Support our Restaurant Manager and Assistant with their improvement projects

Qualifications

• You have a natural gift for hospitality and love making people feel special. You’ve got an eye for detail and never lose sight of the big picture.
• You are passionate about managing and inspiring teams, with a positive, energetic attitude that motivates others.
• Whether it’s wine, beer, or gourmet dishes, you have an affinity for food and drink and enjoy sharing your knowledge with others.
• You thrive in a fast-paced environment and can adapt to any challenge that comes your way, all while keeping the team engaged and on track.
• You speak fluent English; any other language is a plus and know how to communicate effectively with both the team and guests.
• You get a sense of pride when every guest leaves with a smile on their face, knowing they’ve had a fantastic time.
• Preferably experience in similar roles or ready for the next step in your career :)

Additional Information

• Work within a highly motivated and enthusiastic team
• Receive a competitive salary in line with the Collective Labour Agreement in the Netherlands
• 8% gross holiday allowance (accrued monthly), paid out in May every year
• 25 vacation days per calendar year on a full-time basis
• Travel allowance of maximum €150,- per month
• Discounts on F&B
• Tasty staff meals and drinks on shift
• Refer a friend system that gets you 200€ per referral after their probation period
• Enjoy yearly staff parties and team-building activities to support team cohesion
• You’ll have the chance to grow your career with us while building your skills in a fun and fast-paced environment.