Front Desk & Guest Services Agent (Part-Time/Intern)

Hotelprofessionals - Zaan Hotel; Zaandam; On-site; EUR 20,000 - 30,000; Part time

Job summary

Hotelprofessionals - Zaan Hotel in Zaandam is seeking a Front Office Agent to handle check-ins and check-outs while ensuring guests feel at home. Responsibilities include assisting with reservations, preparing invoices, and addressing guest complaints.

The ideal candidate should be fluent in Dutch and English, possess a fresh appearance, and be stress-resistant. Knowledge of the MEWS Hotel Reservation System is an advantage.

This part-time position offers flexible hours and the chance to work in a dynamic hotel environment.

Qualifications

• Knowledge of at least Dutch and English and preferably a third foreign language.
• Fresh and presentable appearance.
• Responsible, alert, and proactive attitude.

Responsibilities

• Handle check‑ins and check‑outs in a professional manner.
• Show guests around the hotel and surrounding area.
• Prepare invoices and arrange payments.
• Handle and follow up on complaints.
• Perform other administrative tasks.

Skills

Dutch (Language)

English (Language)

Third foreign language (optional)

Customer service orientation

Stress resistance

Tools

MEWS Hotel Reservation System

Job description

Hotelprofessionals - Zaan Hotel in Zaandam is seeking a Front Office Agent to handle check-ins and check-outs while ensuring guests feel at home. Responsibilities include assisting with reservations, preparing invoices, and addressing guest complaints.

The ideal candidate should be fluent in Dutch and English, possess a fresh appearance, and be stress-resistant. Knowledge of the MEWS Hotel Reservation System is an advantage.

This part-time position offers flexible hours and the chance to work in a dynamic hotel environment.