Front Office Guest Experience Agent (FT/PT)

StudentJob; Zaandam; On-site; EUR 20,000 - 30,000; Part time

Job summary

StudentJob in Zaandam is looking for a Front Office Agent to handle guest check-ins and check-outs. You will be the face of the hotel, ensuring all guests feel at home and assisting them with inquiries about the local area.

We seek someone who is flexible, has excellent communication skills, and is presentable. The ideal candidate possesses knowledge of Dutch and English, is customer-oriented, and has experience in handling complaints and administrative tasks.

Qualifications

• Knowledge of at least Dutch and English, preferably a third language.
• Presentable appearance and excellent communication skills.
• Ability to handle complaints and work independently.

Responsibilities

• Handle check-in and check-out in a professional manner.
• Receive guests and prepare invoices.
• Manage reservations and handle complaints.

Skills

Dutch language

English language

Customer-oriented

Communication skills

Interpersonal skills

Stress-resistant

Education

Middelbare school

Tools

MEWS Hotel Reservation System

Job description

StudentJob in Zaandam is looking for a Front Office Agent to handle guest check-ins and check-outs. You will be the face of the hotel, ensuring all guests feel at home and assisting them with inquiries about the local area.

We seek someone who is flexible, has excellent communication skills, and is presentable. The ideal candidate possesses knowledge of Dutch and English, is customer-oriented, and has experience in handling complaints and administrative tasks.