Food & Drink Reservations Coordinator – Elevate Guest Experience

Waldorf Astoria Amsterdam; Amsterdam; On-site; EUR 28,000 - 38,000; Full time

Benefits offered by this job

Hilton Club membership

Hotel employee discounts

Job summary

Waldorf Astoria Amsterdam is seeking a Food & Drink Coordinator to support daily operations within the F&B department. You will manage reservations for Goldfinch Brasserie, Peacock Alley and Vault bar and help maximize availability and revenue while ensuring the guest experience starts from the first interaction.

You will collaborate with the Director of Food & Drink on day-to-day administration and work closely with management and floor teams to learn standards and guest expectations in a

Qualifications

• Experience preferable in F&D and/or reservations.
• Fluent in Dutch and English (luxury language).

Responsibilities

• Managing and overseeing incoming restaurant reservations
• Maintaining and updating the reservation system
• Printing and updating menus
• Assisting with food cost control and other financial administration
• Supporting scheduling and departmental planning
• Assisting with general Food & Drink administrative tasks
• Working closely with the operational team to ensure reservations and guest requests are communicated correctly

Skills

Reservations coordination

Bilingual English-Dutch

Tools

Reservation system

Job description

Waldorf Astoria Amsterdam is seeking a Food & Drink Coordinator to support daily operations within the F&B department. You will manage reservations for Goldfinch Brasserie, Peacock Alley and Vault bar and help maximize availability and revenue while ensuring the guest experience starts from the first interaction.

You will collaborate with the Director of Food & Drink on day-to-day administration and work closely with management and floor teams to learn standards and guest expectations in a