Food and Drink Office Coordinator

Waldorf Astoria Amsterdam; Amsterdam; On-site; EUR 28,000 - 38,000; Full time

Benefits offered by this job

Hilton Club membership

Hotel employee discounts

Job summary

Waldorf Astoria Amsterdam is seeking a Food & Drink Coordinator to support daily operations within the F&B department. You will manage reservations for Goldfinch Brasserie, Peacock Alley and Vault bar and help maximize availability and revenue while ensuring the guest experience starts from the first interaction.

You will collaborate with the Director of Food & Drink on day-to-day administration and work closely with management and floor teams to learn standards and guest expectations in a

Qualifications

• Experience preferable in F&D and/or reservations.
• Fluent in Dutch and English (luxury language).

Responsibilities

• Managing and overseeing incoming restaurant reservations
• Maintaining and updating the reservation system
• Printing and updating menus
• Assisting with food cost control and other financial administration
• Supporting scheduling and departmental planning
• Assisting with general Food & Drink administrative tasks
• Working closely with the operational team to ensure reservations and guest requests are communicated correctly

Skills

Reservations coordination

Bilingual English-Dutch

Tools

Reservation system

Job description

As our Food & Drink Coordinator at Waldorf Astoria Amsterdam, you will play an important role in supporting the daily operation of our Food & Drink department.

A key part of your role will be managing and coordinating reservations for our Food & Drink outlets, including Goldfinch Brasserie, Peacock Alley and Vault bar.

You will ensure a smooth reservation process, maximize our restaurant availability and revenue, and help us exceed our guests’ expectations from the very first interaction.

Alongside reservations, you will work closely with and support the Director of Food & Drink with the day-to-day administration of the department.

Your Responsibilities Will Include

• Managing and overseeing incoming restaurant reservations
• Maintaining and updating the reservation system
• Printing and updating menus
• Assisting with food cost control and other financial administration
• Supporting scheduling and departmental planning
• Assisting with general Food & Drink administrative tasks
• Working closely with the operational team to ensure reservations and guest requests are communicated correctly

This is also a great opportunity to learn the Food & Drink operation from the inside. You will work closely with both the management team and the floor operation, giving you a strong understanding of our standards, our restaurants and the overall guest experience.

What are we looking for?

• Experience preferable in F&D and/or reservations
• Fluency in the Dutch and English luxury language (speaking and writing)

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.