Flexible Front Office Host - Guest Experience Champion

Hotelprofessionals; Eindhoven; On-site; EUR 25,000 - 30,000; Part time

Benefits offered by this job

Discounted hotel stays

Employee discounts

Onboarding programme

International career growth

Annual company events

Job summary

Park Plaza Eindhoven welcomes you to join as a Front Office Host on a 0-hour contract, and you will be the face of our hotel, greeting guests with warmth and professionalism. You will manage check-ins and check-outs while ensuring a memorable guest experience.

This role offers valuable experience in an international hotel setting with flexible hours for students or professionals seeking extra hours, including evenings and weekends.

Qualifications

• Passion for hospitality and guest service.
• Excellent English communication skills.
• Flexible availability including evenings, weekends and holidays.

Responsibilities

• Welcome guests with a warm, professional attitude.
• Manage check-ins and check-outs efficiently.
• Handle reservations, room allocations, and guest requests.
• Provide information about hotel facilities, services, and local attractions.
• Respond to guest inquiries and resolve concerns promptly.
• Process payments and maintain guest accounts.
• Collaborate with other hotel departments for seamless experiences.
• Contribute to guest satisfaction targets and departmental goals.

Skills

Hospitality

Guest service

Communication

Teamwork

Job description

Park Plaza Eindhoven welcomes you to join as a Front Office Host on a 0-hour contract, and you will be the face of our hotel, greeting guests with warmth and professionalism. You will manage check-ins and check-outs while ensuring a memorable guest experience.

This role offers valuable experience in an international hotel setting with flexible hours for students or professionals seeking extra hours, including evenings and weekends.