First-Line IT Support Tech: Office 365 & Hardware

MYLAPS Sports Technology; Haarlem; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Pension plan

Health insurance contribution

Expert training during onboarding

Job summary

A global sports technology company in Haarlem is seeking an IT Support Employee to provide first-line IT support and ensure smooth workplace operations. In this role, you will troubleshoot incidents and handle IT requests while supporting approximately 220 colleagues across multiple locations. You should have at least 2 years of experience in IT support and knowledge of office hardware. A dynamic and inclusive environment is offered, along with opportunities for growth and a solid benefits package.

Qualifications

• 2+ years of experience with first-line IT support.
• Hands-on mentality and customer-focused approach.
• Availability to work on-site 3-5 days per week.

Responsibilities

• Troubleshoot incidents, handle IT requests, and support users.
• Spot trends and recurring issues to escalate when needed.
• Register and resolve requests and incidents.

Skills

First-line IT support

Knowledge of office hardware

Experience with Office 365

Customer-focused approach

Eagerness to learn

Education

Secondary vocational education (MBO)

Tools

VPN clients

Job description

A global sports technology company in Haarlem is seeking an IT Support Employee to provide first-line IT support and ensure smooth workplace operations. In this role, you will troubleshoot incidents and handle IT requests while supporting approximately 220 colleagues across multiple locations. You should have at least 2 years of experience in IT support and knowledge of office hardware. A dynamic and inclusive environment is offered, along with opportunities for growth and a solid benefits package.