Facilities Service Coordinator - Remote-Ready & Multi-Site Impact

TNO; Den Haag; Hybrid; EUR 39,000 - 56,000; Full time

Benefits offered by this job

Flexible working hours

Part-time option (32-36h)

Public transport compensation

Pension scheme

Annual leave 33 days

Training opportunities

Mobility program

Job summary

TNO is seeking a Facilities Service Coordinator to be the primary point of contact for facilities services across multiple locations, including The Hague and Groningen. You will ensure smooth operations, manage service providers, handle inquiries, and support procurement and relocation activities.

You will work with internal customers and external suppliers, provide guidance to facilities staff, and help improve services while maintaining security and cost control.

Qualifications

• Bachelor’s degree level (HBO) in Facilities Management or related field.
• Solid knowledge of facilities management processes.
• Experience in a service-oriented role within a larger facilities management organization.
• Affinity with technical systems and facilities-related technologies.
• Strong command of both Dutch and English.

Responsibilities

• Coordinate day-to-day facilities operations, including handling customer inquiries and monitoring service delivery.
• Conduct performance and progress meetings with service providers and address deviations with Contract Manager.
• Contribute to procurement and renewal of services and provide input for supplier management activities.
• Manage budgets and square meter allocation data for cost allocation purposes.
• Coordinate relocation and office move projects and provide guidance to on-site facilities staff.
• Report trends and opportunities for service improvement to the Site Manager and support security planning.

Skills

Facilities management processes

Stakeholder management

Service coordination

Technical affinity

Dutch & English proficiency

Education

Bachelor’s degree HBO in Facilities Management or related field

Job description

TNO is seeking a Facilities Service Coordinator to be the primary point of contact for facilities services across multiple locations, including The Hague and Groningen. You will ensure smooth operations, manage service providers, handle inquiries, and support procurement and relocation activities.

You will work with internal customers and external suppliers, provide guidance to facilities staff, and help improve services while maintaining security and cost control.